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Professional E-Mailing  

Your co-workers and customers will form opinions of you and your organization based on your e-mail communications. E-mail messages should be personal, correct, and professional. Learn the correct e-mail rules, conventions, and etiquette; learn to structure your messages for impact, and proofread all messages for accuracy, conciseness, and clarity.

Required text: E-Mail - A Write It Well Guide.


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