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Course Catalog > Business & Professional Development > Human Resources Management

Web Surveys That Work  

Learn how to connect with customers, employees and members quickly and cost effectively through Web surveys. Course covers determining whether the Web is your best option, selecting tools and services, maximizing response rates, using skips and data validation, accessibility, and making sure your data is reliable. Ann Ray has been working with Web surveys since 1996 as a manager of Web survey software and services, and as an advisor to corporate researchers and consultants. Course approved for 3 hours toward PHR/SPHR recertification.

 

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