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Course Catalog > Business & Professional Development > Human Resources Management

How to Be a Top-Notch Facilitator  

An intensely practical workshop on the art of facilitation for all types of groups. Discuss the four types of participant, and gain insight into cross-cultural and inter-generational factors. Develop an outcomes-based agenda and set up a meeting environment to match. Introduce effective ground rules. Manage difficult people. Gain tips on better time, memory and PowerPoint management. Find out how to professionally handle resistance, and deal with any tricky question.

 

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