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Dealing With Discord: the Manager as Mediator  

Unresolved tension between employees can undermine productivity, morale, and teamwork—and may escalate into costly turnover or legal action. Prevent the high cost of employee conflict by learning a powerful and effective 4-step/3-skill process that managers or team leaders can use to facilitate a resolution to any ongoing dispute between staff members. Instructor is a Certified Mediator. Yields 5.5 general PHR/SPHR re-certification units.

See our detailed course information including course content, learning objectives, and prerequisites.

 

Dealing With Discord: the Manager as Mediator
Item: W9813 Mark Ortman
9:00 AM - 4:00 PM North Campus   Room: V1021
Sessions: 1 Th Address: 14673 NE 29th Place Bellevue, WA 98007
3/5/2015 - 3/5/2015 Fee: $169.00
 

To register by phone, call Registration Services at 425-564-2263.

 

Please note that the North Campus Bookstore is temporarily closed for fall quarter. If the class you are registering for lists a required textbook then you are responsible for ordering and purchasing it prior to the start of class through the Main Campus Bookstore or a retailer. 
For hours and book availability of the Main Campus Bookstore please visit their website at bellevuecollege.edu/bookstore or call 425-564-2285.

 

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