|Supervisor-Team Lead Training (1.4 CEUs)
In this two-day training, learn
practical skills, techniques, and best
practices you can put to use the next day.
Class is for new supervisors and experienced
managers and supervisors who want to
enhance their skills.
- Qualities of successful leaders
- Active listening
- Motivating employees
- Mistakes that feed negative behaviors
- Delegating work
- Performance feedback
- Building effective teams
- Dealing with challenging behaviors
- Communication styles