|High Performance Management Essentials (1.5 CEUs)
Learn how to manage in today’s competitive global environment. From problem definition to developing a plan of action, learn to explore best practice approaches to decision making, time management, project success, managing risk and opportunity, competitive advantage, team management, compliance, diversity –and fitting it all together to achieve organizational goals. Required textbook: The Certified Manager of Quality/Organizational Excellence Handbook, Fourth edition, ISBN 978-0873898614. Books can be ordered through American Society for Quality www.asq.org or call 800-248-1946.