WIN-WIN NEGOTIATION SKILLS

Good negotiation is about finding common ground. How well we can negotiate with others often affects how we feel about the person and the situation. In this course, learn how to turn opposing points of view into an honest dialogue about the needs and wants of the other party; discover how to utilize questions to create dialogue; identify effective negotiation strategies; distinguish between focusing on the issue verses the personality; and turn emotional responses into thinking responses. This is a segment of the Leadership Development Certificate. CEUs: .6

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