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|KEYS TO CUSTOMER SERVICE
Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Discover the direct relationship between service skills and career achievement as you become a skilled and exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous. CEUs: 1.6
This class is part of the Certificate in Customer Service.
How you participate in this online class:
1. In the online classroom,
3. Readings. Many courses have online readings of up to 20 pages a week.
4. Participate any time of day or night. The idea is to go online 2-3 times a week, but you decide.
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