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Catalog > Business & Professional Development > Communication

Difficult Conversations in the Workplace   NEW!

Difficult conversations in the workplace are like the flu: They are unwanted, they cause discomfort, and they are unavoidable. In this course, you will prepare for difficult communication with your boss, coworkers and customers by understanding the root of communication conflicts; recognizing your own emotional triggers and habitual communication patterns; identifying high conflict words; modifying existing communication habits; and practicing breathing techniques and vocal tips discussed in prior courses. CEUs: .6

For more information, please refer to our course outline (coming soon).

This is the third course in the Workplace Excellence Certificate (6 Class Series).

 

Difficult Conversations in the Workplace
Item: Y404 Lisa Voso
6:00 PM - 9:00 PM Kent Campus
Sessions: 2 M W

Location: 417 Ramsay Way, Suite 112, Kent, WA 98032-4501
Room: Kent-282

5/17/2017 - 5/22/2017 Fee: $139.00