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Medical Office Manager Certificate - Online  

Medical Office Managers perform a wide range of duties that are imperative to the smooth operation of a variety of medical offices. Medical Office Manager duties can include updating patient files, filling out insurance forms, coordinating laboratory services, answering phones, ordering and maintaining medical supplies and equipment, and more. As the healthcare industry continues to expand, so does the need for Medical Office Managers. Your training will include medical terminology, medical billing and coding, and electronic health records. Students also complete a detailed course on Managing the Medical Office which covers a health care overview, leadership training, medical office organization, financial management, policies, procedures and compliance planning, managed care contracts, marketing, human resources, and government-required documentation.

You will complete the following modules included in the program:

  • Medical Office Manager: Professional & Career Responsibilities
  • Medical Office Manager: Interpersonal Communications
  • Medical Office Manager: Records Management
  • Medical Office Manager: Written Communications, Fees & Banking
  • Medical Office Manager: Bookkeeping, Health Insurance & Coding
  • Medical Office Manager: Office Management & Employment
  • Medical Terminology
  • Electronic Health Record Specialist
  • Medical Billing & Coding (ICD-9-CM and ICD-10-CM)

This program will prepare you for the Certified Medical Administrative Assistant/Certified Billing and Coding Specialist (CMAA/CBCS) dual-certification exams offered by the National Healthcareer Association (NHA) once all other eligibility requirements have been met. Upon successful completion, students will also be prepared to sit for the NHA Certified Electronic Health Record Specialist (CEHRS) exam. Students must schedule exams and select a testing location directly through NHA. Note: KSU serves as a testing location for the Medical Billing and Coding Specialist classroom-based certificate program only. Eligibility requirements can be found on the NHA website at www.nhanow.com.

All necessary materials included.

View the course syllabus

For our online course refund policy, click here.

Requirements: You will need a computer with Internet connection and email, speakers and/or headphones, and a microphone. This course works best with Internet Explore 7 browser or newer versions or with Firefox browser.

You will receive a password and log-in information via email within 3-5 business days of registering for this course. Course materials are included and will be mailed to you within 10 business days. You have 12 months to complete this course. You must make an 70 or higher as your final grade to successfully complete the course and receive a certificate of completion.

There are no refunds for this course.

If you have questions about this course, please contact the online coordinator at 470-578-3355 or online@kennesaw.edu.


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