 |
|
|
Courses and Programs
>
Project Management
>
Project Management Certificate Program
>
Elective Courses
Project Quality Managment 7.5 PDUs
This course presents an overview of project quality, what it is, its costs, benefits, why it is important, and how to attain it. You will become familiar with practical approaches to Project Quality Planning, Project Quality Assurance, Quality Control and Continuous Quality Improvement. Tools for managing quality will be discussed, including how to collect and understand data, identify and analyze project processes, and solve project problems. The course will be interactive, and emphasize lessons learned from real-life, contemporary projects. You will work as a team, using case studies from actual projects to apply the techniques and practices discussed in the class. The text used in the course has been rated as one of the best in the industry, and is one that you will retain for the rest of your career.
Performance Objectives: Upon completion of this course, participants should be able to:
- Understand the foundations of quality
- Be familiar with the evolution of quality and its contemporary application to projects
- Utilize the “Kenneth Rose’s “Wheel of Quality” to ensure customer focus for projects
- Understand the key elements of project quality planning, quality assurance, quality control, and continuous quality improvement
- Explore the tools used in the industry to manage and control project quality, including data collection, understanding and analyzing project processes, and solving project problems.
- Understand how to put quality in practice on any project and increase the chances of project success
- Utilize standard project quality assurance reporting techniques commonly used at Washington State government and private sector organizations
Audience: Employees who are systems project managers, project sponsors, project team leads, quality assurance analysts, and anyone who is involved in systems project management. Successful completion of the IT Project Management Overview or Project Management Essentials course is strongly recommended prior taking this course.
|
|