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Course Catalog > Business & Professional Development > Project Management

Active Listening  

Few people have mastered the essential business skill of active listening. Genuine listening generates respect, rapport and trust. Individuals are more responsive to those who truly listen to them. In this workshop, discover the 5 things that get in the way of listening and how to overcome them. Decode hidden or subtle cues in others' words and body language. Learn how to keep an open mind and see the opportunities that may be right in front of you.

 

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