CCE Home
Frequently Asked Questions
Policies
Parking
Testing
Register
|
Sign In
|
View Cart
  |
Help
|
Cart: 0 items
Search
Cart
Account
Home
Print Course information
Email me when offered
Return to Class Schedule
View Classes Spring Term Register online or call us at (360)992-2939
Professional Listening Skills
Interacting in the workplace, dealing with problems and running and participating in meetings all required effective listening skills. This class will cover the key skills used in listening and ensuring understanding in all types of settings. Learning Objectives: • Identify and demonstrate seven active listening skills • Describe the three step process for diffusing angry situations • Explain the importance of the three step feedback loop • Identify the role of perception in understanding what someone is saying
Some Title
Alert