Business & Technology Course Catalog

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2121 Euclid Avenue
Cleveland, OH 44115-2214
Phone: 216.687.2000

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Course catalog > Business and Management > Communications

Course catalog


Welcome to Continuing Education at Cleveland State University! We are pleased to offer a variety of classes, workshops and professional development for personal growth, career upgrade, certification and licensure renewal. We are very excited about our new online registration system to make your class choice easy and secure. Our system is brand new and if you experience any difficulty, please let us know.

To find your desired course, click the appropriate category on the left and view course details by clicking on the course to the right

Accounting & Finance
These courses convey the importance of writing and editing to engage your audience. Writing emails, manuals, website or social media content requires you to analyze your audience using refined techniques. Build a foundation for communication practices proven to improve business relationships and propel organizations.
Select a course to view:
Coaching for Writing
Conflict Resolution: Resolving Conflict in the Workplace
Crafting Policies & Procedures
Customer Service Essentials
Dealing with Difficult People
Editing Strategies for Success
Effective Business Communication Workshop
Effective Communication for Career Success
Effective Writing for Business
Evaluating your Documents
Managing Difficult Conversations
Resume Writing
Social Media for Business
Technical Communication Certificate
Technical Writing Foundations
Writing & Editing for the Web
Certificates - Business
Human Resources and Organizational Development
Brandie Blankenship
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