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> Business & Professional Development

Supervisor-Team Lead Training (1.4 CEUs)  

In this two-day training, learn practical skills, techniques, and best practices you can put to use the next day. Class is for new supervisors and experienced managers and supervisors who want to enhance their skills.

Topics:

  • Qualities of successful leaders
  • Active listening
  • Motivating employees
  • Mistakes that feed negative behaviors
  • Delegating work
  • Performance feedback
  • Building effective teams
  • Goal-setting
  • Dealing with challenging behaviors
  • Communication styles

 

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