Business & Professional Development
Human Resource Management
|Managing Employee Performance (1.2 CEUs)
Drive high performance by supporting and motivating employees to do their best work. Learn how to develop and administer a performance management system, manage complaints and conflicts, implement progressive discipline, and navigate the termination process while protecting employee rights. This course has been approved for 12 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Prerequisite: HR Essentials. Required textbook: (Robert L. Mathis and John H. Jackson, Human Resource Management, Publisher: South Western College Publishing; 13th edition ISBN: 978-0538453158 or 14th Edition ISBN: 978-1-133-95310-4).