Course Catalog > Business & Professional Development > Project Management
|STATISTICAL PROCESS CONTROL
The key to improving process performance is the ability to understand, control and reduce variation. In this class, participants will learn how the monitoring and analysis tools of SPC can be used to achieve that goal. Going beyond the mere mechanics of SPC, participants will be guided through the steps needed to define a process and determine proper measurement techniques so that the right control chart is used in the right place at the right time. CEUs: 1.4
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