Does an exciting career as a 911 Call Taker or Dispatcher appeal to you? This 50-hour course introduces you to the basics and identifies what skills are necessary in your pursuit of this occupation. Learn about current technology and procedures in the 911 field, how to interview callers, make decisions, manage crisis, and prioritize job tasks while monitoring various calls and activities. Skills are transferable to other fields such as ambulance, taxi, and tow truck dispatch. For a brochure, call CE office. CEUs: 5.0