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Course Catalog > Leadership and Management

Investigative Interview Techniques for Internal Affairs Officers  

This course will provide you with the necessary skills to conduct thorough interviews with complainants, witnesses and public safety agency personnel. It is designed to help you increase your ability to discern truth from deception.

We will instruct you on investigative qualities that an individual must possess in order to be an effective interviewer. We will discuss aspects of the human communication process and how interviewers can use this process to establish rapport and gain information from an interviewee. In addition, we’ll teach you the cognitive interview technique to enable you to obtain the maximum amount of information from witnesses.

Topics include:
•  Complete a personal listening profile
•  Preparing and conducting interviews
•  Questioning technique scenarios
•  Verbal communication process
•  Methods of interviewing
•  Behavior betrayals
•  Cognitive interview techniques
•  Body language

Audience:  Officers assigned to administrative and internal affairs investigations; personnel assigned to professional compliance units; law enforcement and public safety administrators; and human resource and city/county managers who are involved in the investigation and background process

Course length:  24 hours

If you are registering anyone other than yourself,

Instead, download the registration form above and return one, via mail,
for each student. Each registration must be accompanied by full payment.


Investigative Interview Techniques for Internal Affairs Officers
    3/27/2017 - 3/29/2017 Jacksonville  Florida    
Class times:  8:00 AM to 5:00 PM Fee: $595.00
Class will be held at:  IPTM - University of North Florida
Adam W. Herbert University Center, 12000 Alumni Drive, Jacksonville, FL  32224

Investigative Interview Techniques for Internal Affairs Officers
    5/8/2017 - 5/10/2017 Altamonte Springs Florida    
Class times:  8:00 AM to 5:00 PM Fee: $595.00
Class will be held at:  Altamonte Springs Police Department
Training Room,  225 Newburyport Avenue Altamonte Springs, FL 32701