Negotiating with terrorists, violent true believers, troubled youth, the elderly, combat veterans, fellow officers, inmates, sovereign citizens, the deaf and hard of hearing, LGBTQ in crisis, and the protest movement present a unique set of challenges for a crisis negotiation team. Designed for experienced negotiators, we will teach you communication and negotiation strategies for dealing with these groups.

We will begin by exploring the psychology, motivation and communication strategies for interacting with ideologically motivated subjects, including terrorists and violent true believers. You may not find yourself in a terrorist negotiation position, but it is beneficial to know how to leverage a crisis negotiation team and its unique skill set during a terrorist event. Contemporary strategies and crisis negotiation techniques for mitigating the criminal actions of anti-government groups, criminal occupiers, sovereign citizens, and members of the protest movement to reduce their adverse impact on the public will also be explored.

Both adolescents and the elderly experience mental health issues unique to their emotional and sociological development. We will discuss how these issues differ from other life stages. You will gain a basic understanding of the psychological motivations of an adolescent in crisis and learn to recognize the characteristics of an emotionally disturbed youth. We will discuss the psychological and sociological aspects of the “Classroom Avenger” with special emphasis on negotiation and communication techniques also proven to be successful while interacting with an elderly person in crisis.

Adolescents experience mental health issues unique to their emotional and sociological development and you will learn how these issues differ from those of an adult. You will gain a basic understanding of the psychological motivations of an adolescent in crisis and learn to recognize the characteristics of an emotionally disturbed youth. We will also discuss the psychological and sociological aspects of the “Classroom Avenger” with special emphasis on negotiation techniques.

We will explore contemporary issues, including Post-traumatic Stress Disorder and the high suicide rate within the Department of Defense, facing combat veterans as well as specific negotiation strategies–including ‘grounding’–for a successful resolution.

You will learn about factors that contribute to a suicidal crisis, the unique dynamics of a law enforcement response, the decision to request mutual aid and specific techniques for communicating with a fellow suicidal officer.

We will explain the advantages when dealing with a crisis in a correctional facility, such as the availability of relevant intelligence, mental health assessments, facilities data, and the accountability of the inmate population. Other topics include assessing the threat, determining motivation, and developing a meaningful communication strategy.

The increased risk of suicide within the LGBTQ community and considerations for communicating with this group in both daily interactions and during an emotional, psychological or suicidal crisis will be addressed.

Failure to recognize the need to adapt standard intervention techniques to the specialized needs of the deaf or hard of hearing may cause a needless escalation of crisis situations. We will present the phases of crisis continuum, considerations for crisis negotiation, and ADA requirements for accommodation.

This course includes two full length advanced scenarios selected from these populations.

Special Populations Include

• Terrorists
• Violent True Believer (VTB)
• Sovereign citizens
• The protest movement
• Troubled youth
• The “Classroom Avenger”
• The elderly
• Combat veterans
• Fellow officers
• Inmates
• The LGBTQ community in crisis
• The deaf and hard of hearing

Audience

Sworn members of law enforcement and corrections, hostage negotiators, patrol officers, military investigative personnel, non-law enforcement members of a crisis negotiation team, mental health professionals and clergy members supporting law enforcement activities

Course Length

40 hours

Prerequisite(s)

You must have successfully completed IPTM’s Crisis Hostage Negotiations – Level I course, or its 40-hour equivalent. This class is not recommended for students without previous negotiation training. Requests for exceptions must be submitted and approved by IPTM.

Note(s)

This course alone does not meet state and federal training requirements for crisis-hostage negotiator certification; however, it is intended as an advanced/refresher for previously trained and experienced negotiators.