Part 1: CompTIA A+ Certification: Essentials
The CompTIA A+ Certification: Essentials program prepares students for the CompTIA A+ Essentials certification exam and builds practical job skills for computer hardware and operating systems. These skills include the installation, maintenance and troubleshooting of common devices such as desktops, laptops, network and wireless devices, printers and monitors. Students will master the installation and troubleshooting of common components such as CPUs, memory, disks, power supplies and expansion cards as well as gain valuable practical knowledge of security concepts, customer service and business processes.

Part 2: CompTIA A+ Certification: Practical Application
The CompTIA A+ Certification: Practical Application program represents the second portion of the CompTIA A+ Certification series. This program is designed to prepare students for the CompTIA A+ Practical Application exam. In this program, students will master the troubleshooting of hardware, operating systems and networks as well as the implementation of security procedures and protocols. These are the skills expected of an entry-level IT technician who will have a high-level of interaction with clients.

Upon successful completion of this program, students will:
- Master hardware installation
- Be able to perform routine computer troubleshooting, repair and maintenance
- Be familiar with various operating systems and software
- Understand networking requirements and procedures
- Implement effective security protocols
- Understand operational procedures

After successfully completing this program, students will be prepared to sit for the CompTIA A+ Essentials and Practical Application exams. After successful completion of the A+ Essentials and Practical Application exams, the student will earn the CompTIA A+ Certification.

This course is compatible with Windows Vista Operating System. This course can be taken on either a Mac or a PC. Students will need to have an Internet connection and email capabilities. Adobe Flash Player and Adobe Acrobat Reader are required for this course.