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Administrative Dental Assistant Program: GATLIN   NEW!

This nationally recognized online certificate program teaches the essential administrative tasks for managing the business aspects of a dental practice and becoming an Administrative Dental Assistant. Includes instructio in dental terminology and anatomy, medical records management and more. (150 contact hours) Six-month program: You pick the start date. All materials included.

ONLINE COURSE REQUIRMENTS
PC Requirements/Materials Included. This course is compatible with Windows Vista Operating System. This course can be taken on either a Mac or a PC. There are no specific computer requirements other than an Internet connection and email capability. GES will provide the required textbooks for this program. Each student will receive the following: The Administrative Dental Assistant, by Linda Gaylor Student Workbook to Accompany the Administrative Dental Assistant, by Linda Gaylor.

COURSE OUTLINE
I. The Dental Profession
A. Orientation to the Dental Profession
B. Dental Basics

II. Interpersonal and Communication Skills
A. Communication Skills and Telephone Techniques
B. Written Correspondence
C. Patient Relations
D. Dental Healthcare Team Communication

III. Records Management
A. Patient Clinical Records
B. Information Management

IV. Scheduling and Recall Systems
A. Dental Patient Scheduling
B. Recall Systems

V. Dental Insurance Processing

VI. Financial Management

A. Financial Arrangements and Collection Procedures
B. Bookkeeping Procedures: Accounts Receivable
C. Bookkeeping Procedures: Accounts Payable

VII. Office Equipment and Inventory

A. Inventory Management
B. Chapter Sixteen - Office Equipment

VIII. Computers in the Dental Office

IX. Employment Strategies


 

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