Growing a business? Researching a vendor? Making the case for a grant or contract? Reporting to a Board of Directors? Seeking a promotion? Assuring product or service quality? If any of these apply to you, this workshop will help focus your efforts to develop, evaluate, and communicate measures of performance. In an interactive format, participants will examine and discuss measures of organizational performance in the public and private sectors. Real world examples from healthcare, transportation, business, and education serve as the basis for understanding what is measured, why it is measured, and how it is measured. Learn to evaluate the relevance, validity and utility of performance measures, as well as develop examples from your own profession and areas of interests.
Course meets in Missoula. Course is non-credit only.
Visit the program website for complete information about the course, location, schedule, campus parking, and refunds.
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