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Goal-Oriented Communication: Getting Results With Words   

A good conversation is like a carefully planned trip—it helps to know where you’re going, if you want to get there. Armed with the fundamentals of good communication, you’ll learn to identify communication goals, recognize differences in interpersonal styles, match communication strategies to the demands of the situation, channel conversations in the direction of your choosing, and minimize unnecessary conflict. More importantly, you’ll learn the power that focusing on your goals can have on the outcome of your conversations.

 

To register by phone, call Registration Services at 425-564-2263.

 

If the class you are registering for lists a required textbook, you are responsible for ordering and purchasing it prior to the start of class. Please note that the North Campus Bookstore is closed indefinitely. 
 

 

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