Learn the DMAIC (Define, Measure, Analyze, Improve and Control) approach to process improvement projects and tools and techniques. Study a foundation of learning applicable to the American Society for Quality (ASQ) Body of Knowledge for Six Sigma Green Belt certification (CSSGB). Learn from a Six Sigma Black Belt instructor.
Required textbook: Munro, Rod, et.al, The Certified Six Sigma Green Belt Handbook - Second Edition, ASQ Press, ISBN 978-0-87389-891-1, available from American Society for Quality, or from other online retailers.
"Very helpful! I can tell that the instructor loves this topic and wants others to succeed in this." – Amber R.
"The most valuable aspect of the class to me were the tips on what types of exam questions to expect and the instructor's use of online material to complement the text and presentation."