This course provides an introduction to the principles and practices of behavioral health case management, with a focus on strengths-based approaches that support client success. Participants will learn the full case management process, including intake, assessment, goal setting, care coordination, advocacy, crisis intervention, and case closure. Emphasis is placed on developing accurate, objective, and ethical clinical documentation using industry-standard practices such as the SOAP documentation model. Learners will also explore confidentiality requirements, legal and ethical considerations, and strategies for recognizing and managing personal bias to ensure effective, client-centered care.
** ACC Hybrid Course: Most assignments and coursework will be completed online, with required in-person sessions for interactive learning activities.
** Class in person every Friday starting 10/28/2026 until 12/08/2026 from 1:00PM - 2:30 PM Sturm Collaboration Campus, 4500 Limelight Ave, Castle Rock, CO 80109
** No class on 11/27/2026 for Fall Break