Gain your Technical Writing Certificate studying topics such as principles of technical writing, editing and intro to HTML.
Competencies:
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Distinguish technical communication from other forms of writing
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Identify the roles and responsibilities of a technical writer
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Identify and apply AI tools in the planning and development of technical content
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Plan technical communication deliverables that explain how to complete the procedures within a process
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Compose draft and final technical communication deliverables based upon planning phase pre-work
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Apply accessibility best practices to technical content
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Produce a Capstone project consisting of a technical communication deliverable that enables the reader to use a new product, understand a business process or proposal, or take action based on learning about something new
This certificate program course provides a comprehensive introduction to technical writing, focusing on the skills, tools, and best practices needed to create effective, user-centered communication in professional and technical contexts. Students will learn to distinguish technical writing from other forms of writing and understand the roles and responsibilities of a technical writer as an information designer, content strategist, and user advocate.
The course emphsizes planning and composing technical documentation — such as procedures, manuals, and guides — based on audience analysis, process mapping, and accessibility principles. Students will explore how to use AI tools to support the planning, drafting, and refinement of technical content, while applying industry best practices to ensure clarity, usability, and inclusivity.
Addtionally, students will be introduced to fundamental web technologies, including HTML, XML, and CSS, and their role in structuring, styling, and delivering technical content in digital formats. Students who successfully complete this course will have the skills to plan and develop user-centered deliverables that meet professional standards.
Topics covered include:
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Principles of Technical Writing
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The role of the technical writer
- Accessibility
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Writing strategies and processes
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Applicability of AI to technical communication
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Editing
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Document design
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Intro to HTML, XML and CSS
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Job readiness strategies
Prerequisites:
