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Course Catalog > Human Resources

Performance Management and Employee Relations  

Examine how to establish the foundation for optimum individual performance.

  • Describe the four steps (integrate, establish, evaluate, and respond) within the performance management life cycle and identify the importance of each
  • Apply effective techniques for quickly integrating new employees into the existing workforce
  • Establish performance objectives and standards which clearly define expected job performance and serve as the basis for performance review
  • Describe effective and appropriate performance evaluation methods
  • Determine suitable action in response to actual versus expected performance

Ensuring maximum performance from the most valuable asset of the organization—its employees—is the role of effective performance management systems and the focus of this class. Starting with the hiring decision and onboarding techniques, this class focuses on how to establish the foundation for achieving optimum individual performance which will drive organizational performance. Students will develop a checklist for onboarding, practice defining performance standards using the SMART process, evaluate performance evaluation methods, and design a format for conducting evaluation meetings. Effective employee relations techniques are also included in this class.

  • Successful completion of SHRM (R) Essentials of Human Resources class or equivalent experience


Item: W9762
CEUs:  1.2
Schedule: 6:00 PM - 9:00 PM, 4 M W - 1/20/2021 - 2/1/2021
A NetID account is needed to access the course materials via Canvas, the online learning management system.
Instructor(s):  Melanie Meyer
Location: ONL   Room:

Total cost: $299.00




If the class you are registering for lists a required textbook, you are responsible for ordering and purchasing it prior to the start of class. Please note that there is no bookstore at North Campus. 


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