This course will teach you how to turn your company into a High-Performance Organization (HPO), which can help to increase profits, a high rate of success, and become a desirable workplace.
A key ingredient to the longevity of a company, is the performance and implementation to function as a High-Performance Organization (HPO). A High Performance Organization doesn't evolve naturally it takes a proper foundation and resources. Any type of business from production to service based, would benefit from becoming a HPO. Benefits include increased profits, a high rate of success, and a desirable workplace. Competition is everywhere and may range from large and small organizations on a domestic and international level. An organization is better suited for long-term success if they build an initial foundation as a High Performance Organization.
This course will provide you with the information needed to help your organization with its efforts to become a High Performance Organization (HPO). The lesson will begin by discussing the four principles of a HPO: Egalitarianism and Engagement, Shared Information and Trust, Knowledge Development and Performance Reward Linkage and how to link those principles with organizational activities to be a HPO to implementation of the principles. You'll also discuss leadership and how the organization's culture can help or hinder your efforts to become a HPO.
- This course can be taken on either a PC, Mac, or Chromebook.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
- Email capabilities and access to a personal email account.
This course provides strategies, tactics, and knowledge to help you build a foundation for your organization to become a High Performance Organization (HPO) for increased profits, better success, and a more desirable workplace.
Learn the fundamental principles of a High-Performance Organization, designing a HPO, aligning an HPO with your company's strategy, and implementing an HPO.
Define the HPO principle of Egalitarianism and engagement and describe how you can empower your employees as well as how to create an empowered workforce.
Shared Information and Trust
You will learn about the HPO principle of Shared Information and Trust and the different ways to communicate your vision for an HPO. This lesson will also identify the characteristics that make a good leader and how communication and a collaborative environment can be used to create successful teams.
Trust and Integrity
In this lesson you will look at the principles of trust and integrity in an HPO and how shared information helps develop trust and integrity. You will also identify ways to break down barriers and encourage trust and define the role of the Psychological Contract.
Performance Management Process
Here you'll look at the three steps of the performance management process and the four basic elements necessary to establish effective standards for performance management and describe what an effective performance management process looks like. The lesson will also discuss how knowledge development supports an HPO.
Motivating your employees is critical to an organization's efforts to become a HPO. In this lesson you'll identify ways to motivate your employee's productivity, how clearly defined roles and expectations can help your employees in a HPO and how training and development can help your employees to be high performers. You'll also look at the benefits of the performance-reward linkage in developing a HPO.
You will learn the common causes of workplace disputes, the cost of workplace disputes, and the role of arbitration to handle disputes. You will also learn about a Human Resources Information System (HRIS) and examine how an HRIS can help develop and maintain an HPO.
Define organization culture. Identify your organization's culture, the effects of culture on developing and maintaining a HPO. Discuss the statistics of a low performance culture. Explain how to design an organizational culture to implement a HPO and discuss the role of the mission statement in supporting a HPO.
You will learn about diversity such as the definition of diversity, the benefits of diversity in a HPO, and how you can manage diversity-related conflicts in the workplace. You will also learn about the role of leadership in a diverse workplace.
Implementing a HPO
Explore how implementing a HPO can improve your company's bottom line and how motivating your employees can help your company be a HPO. The lesson will also talk about the role of communication and delegating authority in creating a HPO.
The focus of this lesson is participative leadership. You will learn ways to grow talent internally to become leaders for a HPO, the leadership role in an HPO, and define leadership and management styles that contribute to a HPO. The lesson will also talk about how corporate governance contributes to HPO.
Strategic Planning Process
This lesson will focus on the strategic planning process. It will cover an organization's strengths and weaknesses and how to implement and evaluate your strategic plan. You will also learn how to find the right strategy for your organization and explain how the strategic plan contributes to the implementation of a HPO.Self-Study