Skip Navigation or Skip to Content
Sign In  |  View Cart  |    |  Help  |  
Print Course information
Email to a friend
Return to Course Catalog

Course Catalog > Business (CBI) > Operations

Collaborative Problem Solving   

Learn the basics of collaborative problem-solving, working in teams and why it's important to our professional and personal success in this online course.

The Collaborative Problem Solving course will help you become familiar with the basics of working in teams and why teamwork is important to our professional and personal success. This course will provide you with essential strategies for solving problems and challenges that arise during collaboration, and provide you with ways to move forward toward achieving a common goal.


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

This course will help you develop the collaborative problem-solving skills you need to succeed in virtually any work environment while focusing on the importance and many benefits of working in teams.

  1. Collaborative problem-solving
    1. Requires consensus
    2. Involves groups or teams to make decisions
  2. Steps of the collaborative problem-solving process
    1. Identifying the problem and the solution
    2. Identifying the leadership of the group
    3. Identifying the goal of the group
  3. Principles for collaborative problem-solving
    1. Collaborative problem-solving is used to maximize productivity, minimize expenses, resolving conflict, improving morale, and integrating departments
    2. Using technology in the process
  4. Best practices for managing the collaborative problem-solving process

What you will learn

  • Collaborative problem-solving techniques
  • Steps of the collaborative problem-solving process
  • Principles for collaborative problem-solving
  • Best practices for managing the collaborative problem-solving process

How you will benefit

  • You will better be able to work with others
  • You will gain techniques and skills to improve your team performance
  • You will learn to more effectively communicate in a team environment


Collaborative Problem Solving
Fee: $145.00
Dates: 1/1/2023 - 4/30/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit