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Course Catalog > Business (CBI) > Marketing and Sales

Effective Selling (Self-Paced Tutorial)   

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.

The goal of Effective Selling is not to teach you how to make a sale today, but to help you discover how you can easily convert a potential customer into a long term asset. Effective Selling will help you lay the groundwork for repeat business and your future success.

In sales, there are no quick fixes. However, with the knowledge, planning skills, communication techniques, and the understanding of human nature that you will gain from this course, your sales will grow as if by magic.


Requirements:

Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.


Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.
  1. Laying the Groundwork
  2. Itineraries, Sales Call Reports, and the Customer Database
  3. Selling Yourself, Your Company, and Your Product
  4. Communication Skills
  5. Developing Effective Sales Presentations
  6. Recognizing Personality Types
  7. Presentations for Different Personality Types
  8. Closing the Sale
  9. Converting Customer Complaints to Delight
  10. Effective Negotiation
  11. Dealing With Your Competition
  12. Difficult Situations


Self-Study
 

Effective Selling (Self-Paced Tutorial)
Fee: $115.00
Dates: 8/1/2022 - 12/31/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.