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- Microsoft 365
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The Microsoft 365 workshop is designed for professionals who are new to Microsoft 365 or are looking to enhance their Microsoft 365 productivity skills. During the two 4-hour sessions, participants will learn through hands-on activities how to be more efficient with email and chat communications, editing files together in real time, capturing project notes, managing individual and shared tasks, gathering insight from others through surveys, creating engaging presentations, analyzing workbooks, drafting documents, and learn how to incorporate Artificial Intelligence (AI) using Copilot Basic.
Participants will learn how to:
• Navigate the Microsoft 365 app launcher and dashboard
• Create, edit, and analyze data in an Excel workbook
• Draft, edit and format content in a Word document
• Design engaging PowerPoint presentations and receive AI feedback while practicing delivery
• Efficiently take digital notes, organize content and collaborate on notes in a OneNote notebook.
• Streamline knowledge sharing and communications in Microsoft Teams channels, chats and meetings
• Store, share and manage cloud-based files in a OneDrive document library
• Organize, share and collaborate on files within SharePoint document libraries
• Efficiently manage emails, calendars and tasks with Outlook, Planner, and To Do apps.
• Create, distribute and analyze surveys/forms using the Microsoft Forms and Excel apps
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- Artificial Intelligence : Master Microsoft Copilot
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This course helps business professionals in manufacturing, healthcare, hospitality, and many other industries, learn how to draft, summarize, analyze and research content from the familiar Microsoft 365 apps they work with everyday.
By the end of this class, participants will be able to:
• Create stronger first-draft emails and documents
• Refine AI-generated content for tone, clarity, accuracy, and audience.
• Summarize documents, email threads, and meeting discussions faster to identify key points, decisions, and next steps.
• Use Copilot in apps such as Word, Outlook, Teams, and Excel to reduce routine work and improve day-to-day productivity.
• Analyze data more quickly by asking natural-language questions, identifying patterns, and extracting useful insights.
• Apply Copilot workflows to real business scenarios in manufacturing, healthcare, hospitality, and other professional settings.
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- Excel Basic
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In this course, you will learn fundamental Excel calculations and formatting skills.
You will:
- Get familiar with Excel's layout, its various parts, commands, and terminology.
- Calculate data quickly, efficiently, and accurately.
- Modify a worksheet as well as find and replace data.
- Format a worksheet and organize your data.
- Setup the page layout and print workbooks.
- Manage the overall structure of your workbooks.
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- Advanced Pivot Tables
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Mastering PivotTables in Microsoft Excel
Turn large, messy data into clear, decision-ready insights, quickly. In this advanced, hands-on workshop, you’ll sharpen your PivotTable skills to analyze performance, spot trends, and answer “what’s driving the numbers?” with confidence.
Designed for business professionals in manufacturing, healthcare, hospitality, and beyond, this session focuses on techniques you can apply immediately to operational, financial, staffing, quality, and customer data—without adding complexity to your workbook.
By the end of the workshop, participants be able to:
• Build PivotTables that stay accurate as data grows (smart source setup, refresh strategies)
• Create high-impact layouts with grouping, sorting, filtering, and custom formats
• Use calculated fields/items and show values as % of total, running totals, and differences
• Design interactive analysis with slicers, timelines, and drill-down techniques
• Troubleshoot common PivotTable issues (blanks, duplicates, wrong totals) and improve performance
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