Administration   

Administrative Assistant Applications
Fee: $115.00
Dates: 7/13/2022 - 9/3/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Administrative Assistant Applications (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2022 - 7/31/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Administrative Assistant Fundamentals
Fee: $115.00
Dates: 7/13/2022 - 9/3/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Administrative Assistant Fundamentals (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2022 - 7/31/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Computer Skills for the Workplace
Fee: $115.00
Dates: 7/13/2022 - 9/3/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Computer Skills for the Workplace (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2022 - 7/31/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Introduction to Nonprofit Management
Fee: $115.00
Dates: 7/13/2022 - 9/3/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Introduction to Nonprofit Management (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2022 - 7/31/2022
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

• Administrative Assistant Applications
• Fee: $115.00
  Dates: 5/18/2022 - 7/9/2022

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Gain the skills and knowledge you'll need to prepare for the Certified Administrative Professional exam and begin a rewarding career as an administrative assistant.
  

  Discover how time management, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial statements and controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover ethics and organizational politics; and understand the basics of human resources management.

  Also, discover key management functions such as planning, control, motivation, and organization, discover how to increase creativity. Plus, find out how marketing differs from sales and learn the basics of operations management. This course may help you prepare for the internationally-recognized Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).

  Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC or Mac.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  Gain the skills you need for success as a Certified Administrative Professional. This course will not only give you the ability to perform daily administrative tasks, but will also give you an inside view into how a professional organization's different departments work together to make or break a company.
  

  Change Management and Teams

  This lesson will discuss why change is so important, review why people are reluctant to change, and explore strategies that can help you overcome resistance to change. It'll help you establish a winning team and lead you through the stages of recruiting, evaluating, and selecting team members. You'll explore the concepts of a core team, extended team, and the overly important team. The lesson will finish up by discussing the complete performance planning process, including how to address performance problems and how to make reviews more meaningful.

  Accounting Basics I

  In this lesson and the one that follows, you'll learn accounting and financial concepts and fundamentals to help you increase your readiness to use financial information. You'll gain a strong foundation by learning about the general ledger, by seeing the difference between accounting and bookkeeping, and by investigating the different types of accounting. The lesson will demystify debits and credits and present the accounting equation as a cornerstone of all modern accounting systems.

  Accounting Basics II

  Now that you've absorbed the basics of accounting, it's time to learn how to apply financial information. You'll start off by reviewing two vital financial statements that you will find at nearly every organization—the balance sheet and the income statement. Next, you'll find out how to account for inventories and then discover the significance of cash flow. By the end of the lesson, you'll clearly understand how sound cash management helps companies stay on the right path.

  Business Law I

  Administrative assistants need to know the basics of business law. You'll need to have a good grasp of key legal concepts, such as the principal-agency relationship and the basics of contracts. The lesson will start things off by looking at the idea of law, going through an overview of the legal system, and discussing the essence of commercial law. It'll tackle the essentials of contracts, such as the elements and the various types, and finish up by discussing Article 2 of the Uniform Commercial Code.

  Business Law II

  In this lesson, you'll examine the four most popular organizational forms: sole proprietorship, general partnership, limited partnership, and corporation. You'll learn all about organizational politics, and see that wherever people work together, you'll find politics. The lesson will also touch on business ethics, a critical concept that has received much attention in recent years.

  Human Resources Management

  In this lesson you'll take a look at human resources management. It's possible that your job responsibilities as an administrative assistant will encompass many or all of the aspects of human resources. Even if you don't have this as a direct responsibility, you may have to interface with or be indirectly involved in aspects of human resources management, working with your company's HR manager. You'll explore employee relations, guidelines for documentation in human resources, and the staffing process. You'll also review conflict resolution, how to hire the right person, and much, much more.

  Planning and Control

  Life is filled with opportunities, problems, and choices. When you effectively plan and control your activities, and also make timely decisions and solve problems, you become a valued asset. You'll look at the ins and outs of planning because just about everything you do begins with a plan. The lesson will help you learn about the counterpart of planning: control. By the time you finish it, you'll know all about problem solving and be able to apply a model of decision making.

  Organizing

  Organizing is a critical topic that many companies struggle with. In this lesson, you'll discover how resources are organized so employees can productively perform job duties and complete tasks. You'll begin by studying the purpose of organization and examining several coordinating principles, including authority, power, and span of control. You'll learn the purpose of the staffing function and how to evaluate such key elements as recruitment, selection, appraisal, and development. The lesson will conclude by looking at six different forms of organizational charts.

  Leading and Motivating

  It's often said that motivation and leadership are two sides of the same coin. It's difficult to have one and not the other. This lesson will begin by defining motivation and exploring four theories of motivation, and then move into leadership. You'll learn about the different types of leadership and discover the difference between delegation and empowerment. You'll also examine creativity and see how you can increase your creativity levels.

  Marketing

  Most people believe that marketing is either advertising or selling. The primary objective of this lesson is to make sure that you clearly understand the distinction between marketing, advertising, and sales. You'll discover what it means to be consumer oriented and learn how to apply the four Ps (product, place, price, promotion) and see how these variables work together to form marketing strategies.

  Operations Management

  Operations management is one of the unheralded activities at a company. The folks that work in this area don't receive much credit and don't lead a glamorous life. They're the behind-the-scenes people that keep the ball rolling so that customers are happy and the company makes profits. In this lesson, you'll explore the diverse nature of operations management and see how selecting, designing, operating, controlling, and updating play an important role in all operating systems. Along the way, you'll learn about the importance of key concepts like forecasting, capacity, and make-or-buy analysis.

  Time Management

  You've probably heard the saying "time is money." How you manage your time is the key to your success. Time management is one of the most important skills you as an administrative assistant can develop. If you don't learn how to manage your time, you will not be as effective and efficient and you run the risk of letting down those people who rely on you. In this lesson, you'll learn about the importance of time management and how it can benefit you in your role as an administrative assistant. The lesson will examine the benefits of time management and identify tools and techniques to help you free up more time for work and outside interests.

  
  

  What you will learn

  • Learn the basics of accounting and key accounting terms
  • Understand how financial statements and controls help keep your organization moving in a positive direction
  • Learn the fundamentals of business law, contracts, and the principal-agency relationship
  • Discover ethics and organizational politics
  • Understand the basics of human resources management

  How you will benefit

  • Understand how all areas of a business can affect your administrative assistant responsibilities and activities
  • Become more valuable to your organization as you familiarize yourself with all of its moving parts
  • Open the door to new opportunities as an administrative assistant

  
  

  Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Administrative Assistant Applications
• Fee: $115.00
  Dates: 6/15/2022 - 8/6/2022

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Gain the skills and knowledge you'll need to prepare for the Certified Administrative Professional exam and begin a rewarding career as an administrative assistant.
  

  Discover how time management, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial statements and controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover ethics and organizational politics; and understand the basics of human resources management.

  Also, discover key management functions such as planning, control, motivation, and organization, discover how to increase creativity. Plus, find out how marketing differs from sales and learn the basics of operations management. This course may help you prepare for the internationally-recognized Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).

  Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC or Mac.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  Gain the skills you need for success as a Certified Administrative Professional. This course will not only give you the ability to perform daily administrative tasks, but will also give you an inside view into how a professional organization's different departments work together to make or break a company.
  

  Change Management and Teams

  This lesson will discuss why change is so important, review why people are reluctant to change, and explore strategies that can help you overcome resistance to change. It'll help you establish a winning team and lead you through the stages of recruiting, evaluating, and selecting team members. You'll explore the concepts of a core team, extended team, and the overly important team. The lesson will finish up by discussing the complete performance planning process, including how to address performance problems and how to make reviews more meaningful.

  Accounting Basics I

  In this lesson and the one that follows, you'll learn accounting and financial concepts and fundamentals to help you increase your readiness to use financial information. You'll gain a strong foundation by learning about the general ledger, by seeing the difference between accounting and bookkeeping, and by investigating the different types of accounting. The lesson will demystify debits and credits and present the accounting equation as a cornerstone of all modern accounting systems.

  Accounting Basics II

  Now that you've absorbed the basics of accounting, it's time to learn how to apply financial information. You'll start off by reviewing two vital financial statements that you will find at nearly every organization—the balance sheet and the income statement. Next, you'll find out how to account for inventories and then discover the significance of cash flow. By the end of the lesson, you'll clearly understand how sound cash management helps companies stay on the right path.

  Business Law I

  Administrative assistants need to know the basics of business law. You'll need to have a good grasp of key legal concepts, such as the principal-agency relationship and the basics of contracts. The lesson will start things off by looking at the idea of law, going through an overview of the legal system, and discussing the essence of commercial law. It'll tackle the essentials of contracts, such as the elements and the various types, and finish up by discussing Article 2 of the Uniform Commercial Code.

  Business Law II

  In this lesson, you'll examine the four most popular organizational forms: sole proprietorship, general partnership, limited partnership, and corporation. You'll learn all about organizational politics, and see that wherever people work together, you'll find politics. The lesson will also touch on business ethics, a critical concept that has received much attention in recent years.

  Human Resources Management

  In this lesson you'll take a look at human resources management. It's possible that your job responsibilities as an administrative assistant will encompass many or all of the aspects of human resources. Even if you don't have this as a direct responsibility, you may have to interface with or be indirectly involved in aspects of human resources management, working with your company's HR manager. You'll explore employee relations, guidelines for documentation in human resources, and the staffing process. You'll also review conflict resolution, how to hire the right person, and much, much more.

  Planning and Control

  Life is filled with opportunities, problems, and choices. When you effectively plan and control your activities, and also make timely decisions and solve problems, you become a valued asset. You'll look at the ins and outs of planning because just about everything you do begins with a plan. The lesson will help you learn about the counterpart of planning: control. By the time you finish it, you'll know all about problem solving and be able to apply a model of decision making.

  Organizing

  Organizing is a critical topic that many companies struggle with. In this lesson, you'll discover how resources are organized so employees can productively perform job duties and complete tasks. You'll begin by studying the purpose of organization and examining several coordinating principles, including authority, power, and span of control. You'll learn the purpose of the staffing function and how to evaluate such key elements as recruitment, selection, appraisal, and development. The lesson will conclude by looking at six different forms of organizational charts.

  Leading and Motivating

  It's often said that motivation and leadership are two sides of the same coin. It's difficult to have one and not the other. This lesson will begin by defining motivation and exploring four theories of motivation, and then move into leadership. You'll learn about the different types of leadership and discover the difference between delegation and empowerment. You'll also examine creativity and see how you can increase your creativity levels.

  Marketing

  Most people believe that marketing is either advertising or selling. The primary objective of this lesson is to make sure that you clearly understand the distinction between marketing, advertising, and sales. You'll discover what it means to be consumer oriented and learn how to apply the four Ps (product, place, price, promotion) and see how these variables work together to form marketing strategies.

  Operations Management

  Operations management is one of the unheralded activities at a company. The folks that work in this area don't receive much credit and don't lead a glamorous life. They're the behind-the-scenes people that keep the ball rolling so that customers are happy and the company makes profits. In this lesson, you'll explore the diverse nature of operations management and see how selecting, designing, operating, controlling, and updating play an important role in all operating systems. Along the way, you'll learn about the importance of key concepts like forecasting, capacity, and make-or-buy analysis.

  Time Management

  You've probably heard the saying "time is money." How you manage your time is the key to your success. Time management is one of the most important skills you as an administrative assistant can develop. If you don't learn how to manage your time, you will not be as effective and efficient and you run the risk of letting down those people who rely on you. In this lesson, you'll learn about the importance of time management and how it can benefit you in your role as an administrative assistant. The lesson will examine the benefits of time management and identify tools and techniques to help you free up more time for work and outside interests.

  
  

  What you will learn

  • Learn the basics of accounting and key accounting terms
  • Understand how financial statements and controls help keep your organization moving in a positive direction
  • Learn the fundamentals of business law, contracts, and the principal-agency relationship
  • Discover ethics and organizational politics
  • Understand the basics of human resources management

  How you will benefit

  • Understand how all areas of a business can affect your administrative assistant responsibilities and activities
  • Become more valuable to your organization as you familiarize yourself with all of its moving parts
  • Open the door to new opportunities as an administrative assistant

  
  

  Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Administrative Assistant Fundamentals
• Fee: $115.00
  Dates: 5/18/2022 - 7/9/2022

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics.
  

  Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You will become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.

  This course and its follow up (Administrative Assistant Applications) may help you prepare for the internationally-recognized Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).

  Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC or Mac.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  Become an indispensable member of the corporate team as an Administrative Assistant. This course will help you master essential job responsibilities as you identify opportunities and implement solutions for increased productivity throughout your company.
  

  Introduction

  In the first lesson, you will learn why organizations need administrative assistants and explore the types of work that they perform. You will be introduced to the different administrative specialties and look at an overview of their varied duties and requirements. You will learn about the International Association of Administrative Professionals (IAAP), and the professional certification—Certified Administrative Professional (CAP)—that IAAP offers.

  Office Planning and Layout

  As an administrative assistant, you frequently participate in office planning. This lesson will help you to understand that an office is an interdependent system where everything works together. You will see that creating an office environment requires bringing many components together.

  Information Management

  In today's fast-paced world, organizations move very quickly and make split-second decisions that have far reaching implications. In this lesson, you will learn how to effectively use information management to create a successful office operation and help increase your value to your organization.

  Communications Technology

  Telecommunications, communications, and technology fit together like a hand in a glove. This lesson will show you how telecommunications technology enables you to access information, share knowledge, and communicate without boundaries.

  Records Management

  In this lesson, you will learn how to productively use reprographics and manage records, two duties that are frequently handled by administrative assistants. You will also discover that records management is the management of paper documents, micromedia, and other documents.

  Hardware and Software

  As an administrative assistant, you spend a lot of your day inputting and storing data, retrieving and analyzing information, and producing presentations, newsletters, numerical reports, graphs, and charts. To better help you focus on computer hardware and software in this lesson to help you better understand the properties of your office computer system.

  Meetings, Conferences, and Travel

  This lesson covers scheduling and coordinating meetings, conferences, and business travel. As an administrative assistant, you play an important role in helping co-workers arrive at the right place at the right time. You also provide them with information and materials that enhance their effectiveness while they travel and participate in meetings.

  Policies and Procedures

  A critical responsibility of administrative assistants is coordinating numerous office activities. This lesson examines how to create practical policies and procedures. You will focus on the use of policies and procedures that meet organizational objectives and create order in your day-to-day activities.

  Business Documents

  As an administrative assistant, you spend much of your time reading and composing business documents. This lesson's objective is to enhance your business writing skills. After you finish this lesson, you will have an increased ability to write high-quality business documents.

  Grammar and Punctuation

  This lesson bridges the subjects of written and verbal communication by discussing the principles of grammar and punctuation. It's likely that you need to help others with their written communication, so you will also review the mechanics of proofreading.

  Interpersonal Communication

  As an administrative assistant, you practice interpersonal communication in a variety of ways, ranging from one-on-one to communicating in a group. This lesson will explain how your desire to share thoughts and ideas creates the first part of communication and how you create the second part when you listen, interpret, and react to feedback.

  Research and Presentations

  This final lesson will teach you how to perform basic research—something administrative assistants are often asked to do. It also discusses the steps you take to create a meaningful and memorable presentation, including strategies for starting your preparation and the software that can help you create a polished piece.

  
  

  What you will learn

  • Essentials of managerial and staff support.
  • Information and records management.
  • Communications technology.
  • Travel and meeting coordination.
  • Space planning and office ergonomics.

  How you will benefit

  • Become an indispensable member of your team when you put your newfound knowledge and skills into practice.
  • Increase your job opportunities and earnings potential.
  • Continue your education with our Administrative Assistant Applications course to prepare for the Certified Administrative Professional (CAP) exam.

  
  

  Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Administrative Assistant Fundamentals
• Fee: $115.00
  Dates: 6/15/2022 - 8/6/2022

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics.
  

  Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You will become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.

  This course and its follow up (Administrative Assistant Applications) may help you prepare for the internationally-recognized Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).

  Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC or Mac.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  Become an indispensable member of the corporate team as an Administrative Assistant. This course will help you master essential job responsibilities as you identify opportunities and implement solutions for increased productivity throughout your company.
  

  Introduction

  In the first lesson, you will learn why organizations need administrative assistants and explore the types of work that they perform. You will be introduced to the different administrative specialties and look at an overview of their varied duties and requirements. You will learn about the International Association of Administrative Professionals (IAAP), and the professional certification—Certified Administrative Professional (CAP)—that IAAP offers.

  Office Planning and Layout

  As an administrative assistant, you frequently participate in office planning. This lesson will help you to understand that an office is an interdependent system where everything works together. You will see that creating an office environment requires bringing many components together.

  Information Management

  In today's fast-paced world, organizations move very quickly and make split-second decisions that have far reaching implications. In this lesson, you will learn how to effectively use information management to create a successful office operation and help increase your value to your organization.

  Communications Technology

  Telecommunications, communications, and technology fit together like a hand in a glove. This lesson will show you how telecommunications technology enables you to access information, share knowledge, and communicate without boundaries.

  Records Management

  In this lesson, you will learn how to productively use reprographics and manage records, two duties that are frequently handled by administrative assistants. You will also discover that records management is the management of paper documents, micromedia, and other documents.

  Hardware and Software

  As an administrative assistant, you spend a lot of your day inputting and storing data, retrieving and analyzing information, and producing presentations, newsletters, numerical reports, graphs, and charts. To better help you focus on computer hardware and software in this lesson to help you better understand the properties of your office computer system.

  Meetings, Conferences, and Travel

  This lesson covers scheduling and coordinating meetings, conferences, and business travel. As an administrative assistant, you play an important role in helping co-workers arrive at the right place at the right time. You also provide them with information and materials that enhance their effectiveness while they travel and participate in meetings.

  Policies and Procedures

  A critical responsibility of administrative assistants is coordinating numerous office activities. This lesson examines how to create practical policies and procedures. You will focus on the use of policies and procedures that meet organizational objectives and create order in your day-to-day activities.

  Business Documents

  As an administrative assistant, you spend much of your time reading and composing business documents. This lesson's objective is to enhance your business writing skills. After you finish this lesson, you will have an increased ability to write high-quality business documents.

  Grammar and Punctuation

  This lesson bridges the subjects of written and verbal communication by discussing the principles of grammar and punctuation. It's likely that you need to help others with their written communication, so you will also review the mechanics of proofreading.

  Interpersonal Communication

  As an administrative assistant, you practice interpersonal communication in a variety of ways, ranging from one-on-one to communicating in a group. This lesson will explain how your desire to share thoughts and ideas creates the first part of communication and how you create the second part when you listen, interpret, and react to feedback.

  Research and Presentations

  This final lesson will teach you how to perform basic research—something administrative assistants are often asked to do. It also discusses the steps you take to create a meaningful and memorable presentation, including strategies for starting your preparation and the software that can help you create a polished piece.

  
  

  What you will learn

  • Essentials of managerial and staff support.
  • Information and records management.
  • Communications technology.
  • Travel and meeting coordination.
  • Space planning and office ergonomics.

  How you will benefit

  • Become an indispensable member of your team when you put your newfound knowledge and skills into practice.
  • Increase your job opportunities and earnings potential.
  • Continue your education with our Administrative Assistant Applications course to prepare for the Certified Administrative Professional (CAP) exam.

  
  

  Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Computer Skills for the Workplace
• Fee: $115.00
  Dates: 5/18/2022 - 7/9/2022

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Gain a working knowledge of the computer skills you will need to succeed in today's job market.
  

  Most jobs today require a working knowledge of certain computer skills. Employers seek and reward employees who can effectively send emails, create spreadsheets, manage databases, understand memory and network limitations, and recognize the function and features of modern computer components. Any job candidate who already possesses these skills will stand above those who do not.

  This course is designed to provide the fundamental computer competencies you need to survive and prosper in today's fast-changing workplace. You will learn how to implement the powers of modern office software to work faster and more efficiently. This course will also focus on practical applications for software most common to the workplace. By the time you finish, you will have learned why employers consider technological literacy so critical to the success of any organization.

  
  

  Requirements:

  Hardware Requirements:

  • This course must be taken on a PC. Macs are not compatible.

  Software Requirements:

  • PC: Windows 10 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
  • Any edition of Microsoft Office with desktop apps: Excel, Word, Outlook, PowerPoint, and Access (not included in enrollment).
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  Confidently apply for jobs knowing that you possess the computer skills needed to perform on the job. This course includes a great introduction to Windows 10 and Office 365 to provide the fundamental computer competencies you need to prosper in a modern workplace.
  

  Overview: The Workplace Technology Solution

  Whether you're looking for a new job or looking to improve your position at your current company, computer skills are essential to your success. In our first lesson, we'll examine how companies set up and use technology solutions. Then we'll take a close look at some of the components of those solutions. Just understanding how technology fits into the overall flow of work at your company will advance your position relative to your peers.

  Outlook: Email and Scheduling

  Your computer has a software program installed on it that's referred to as an "operating system." Most often, this system is Microsoft Windows, but it could be others, such as macOS or Linux. In this lesson, you'll learn how this system controls many important parts of the computer and how you use those controls every day for tasks like managing where you keep important files, and printing hard copies of documents. We'll also talk about menus, taskbars, and shortcuts along the way.

  Word: Creating and Formatting Documents

  Next to email, the word processor is probably the most frequently used application software in the workplace. Yet, if you've never taken the time to learn the basic features of most word processors, you're not performing nearly to your potential. In today's lesson, you'll learn and practice the important capabilities of word processors like Microsoft Word.

  Word: More Advanced Formatting

  There are many excellent features in Microsoft Word that can enable you to create and edit very professional-looking documents. In this lesson, we are going to incorporate some of the more advanced Word functions to create documents that are sure to impress your peers and your supervisor. We'll focus on formatting and organizing your information using a wide range of Word processor tools.

  Excel: Spreadsheet Basics

  During today's lesson, we'll go over some important fundamental concepts related to spreadsheets, including spreadsheet organization, formatting, basic formulas, and data sorting. Once you discover how to create a basic budget spreadsheet, you'll see how the skills and knowledge you gain from this lesson can have a powerful impact on your ability to contribute more in the workplace.

  Excel: Formatting, Charts, and Printing

  In this lesson, we'll discuss more details about the spreadsheet, and how to provide easy-to-understand, accurate data. You'll learn how to build graphs that can graphically display numeric information so you can easily demonstrate trends, analyze past results, and predict future performance. You'll also find out how to use some advanced spreadsheet tools that can make your spreadsheets even more effective.

  Access: Database Basics

  During this lesson, we'll examine the components of a database, focusing primarily on the user interface. In your job, you might use this interface to perform a lot of different functions, including data input, data output, and data maintenance. Clerks work with databases to input information. Other employees might work with databases to filter, sort, and read information. Database-management personnel interface with databases to keep them accurate, reliable, and secure.

  PowerPoint: Creating and Editing a Presentation

  PowerPoint is an important tool for creating presentations suitable for the work environment. This powerful program has many features, but they must be used correctly or else your audience will be distracted or overloaded. In this lesson, we'll explore the best ways to create an effective presentation that incorporates the right mix of multimedia. You'll learn how to insert graphics and audio into your presentation in an effective and organized manner.

  Integrating Microsoft Office Programs

  The suite of Microsoft Office products includes Excel and Access, which are both very powerful on their own. In this lesson, you are going to learn how to actually integrate information from one program to the other. You can create data lists with either program and easily transfer the information to the other. Considering all the work we do with lists on the computer, this is a very important skill in today's work environment. Plus, you'll find out how mail merge can save you time and effort by allowing you to customize letters, labels, and more!

  Using the Internet

  In today's lesson, we're going to have fun working with the Internet. This is the greatest source of information you'll ever have access to—yet it can be confusing and overwhelming if you are not familiar with the basic Internet tools. You'll really enjoy seeing how easy it is to find information that specifically meets your needs and interests.

  Transferring and Protecting Data

  Today, we'll go over various methods for transferring information from one computer to another. We'll explore different terms used to describe the volume of information—or size of a file—and then learn how to most effectively and efficiently move that data from place to place. You'll learn about bytes, megabytes, memory sticks, and external hard drives.

  Putting Your Skills to Work

  In our final lesson, we will focus on putting all your new knowledge to work! We have three specific goals. The first is to identify ways to use your computer skills to find a new job. The second is to use those same computer skills to get a promotion within your current organization. Our third goal is to explore strategies for continued learning in order to support your ever-growing employment goals.

  
  

  What you will learn

  • Acquire the fundamental computer competencies needed to succeed in the workplace
  • Understand how to effectively use Windows 10 and Office 2016
  • Discover how to create charts, presentations, word processing documents, and more

  How you will benefit

  • Become more technology literate and indispensable to any modern organization
  • Place yourself above other candidates who do not have necessary computer knowledge and skills
  • Become more confident using technology
  • Identify ways to use your computer skills to find a new job or get a promotion at your current organization

  
  

  Dave Paquin has been teaching computer skills in the classroom for over 15 years. He holds a Master of Science in Training and Learning Technology and has extensive experience as a Human Resources manager.

  Show Description

  
  

• Computer Skills for the Workplace
• Fee: $115.00
  Dates: 6/15/2022 - 8/6/2022

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Gain a working knowledge of the computer skills you will need to succeed in today's job market.
  

  Most jobs today require a working knowledge of certain computer skills. Employers seek and reward employees who can effectively send emails, create spreadsheets, manage databases, understand memory and network limitations, and recognize the function and features of modern computer components. Any job candidate who already possesses these skills will stand above those who do not.

  This course is designed to provide the fundamental computer competencies you need to survive and prosper in today's fast-changing workplace. You will learn how to implement the powers of modern office software to work faster and more efficiently. This course will also focus on practical applications for software most common to the workplace. By the time you finish, you will have learned why employers consider technological literacy so critical to the success of any organization.

  
  

  Requirements:

  Hardware Requirements:

  • This course must be taken on a PC. Macs are not compatible.

  Software Requirements:

  • PC: Windows 10 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
  • Any edition of Microsoft Office with desktop apps: Excel, Word, Outlook, PowerPoint, and Access (not included in enrollment).
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  Confidently apply for jobs knowing that you possess the computer skills needed to perform on the job. This course includes a great introduction to Windows 10 and Office 365 to provide the fundamental computer competencies you need to prosper in a modern workplace.
  

  Overview: The Workplace Technology Solution

  Whether you're looking for a new job or looking to improve your position at your current company, computer skills are essential to your success. In our first lesson, we'll examine how companies set up and use technology solutions. Then we'll take a close look at some of the components of those solutions. Just understanding how technology fits into the overall flow of work at your company will advance your position relative to your peers.

  Outlook: Email and Scheduling

  Your computer has a software program installed on it that's referred to as an "operating system." Most often, this system is Microsoft Windows, but it could be others, such as macOS or Linux. In this lesson, you'll learn how this system controls many important parts of the computer and how you use those controls every day for tasks like managing where you keep important files, and printing hard copies of documents. We'll also talk about menus, taskbars, and shortcuts along the way.

  Word: Creating and Formatting Documents

  Next to email, the word processor is probably the most frequently used application software in the workplace. Yet, if you've never taken the time to learn the basic features of most word processors, you're not performing nearly to your potential. In today's lesson, you'll learn and practice the important capabilities of word processors like Microsoft Word.

  Word: More Advanced Formatting

  There are many excellent features in Microsoft Word that can enable you to create and edit very professional-looking documents. In this lesson, we are going to incorporate some of the more advanced Word functions to create documents that are sure to impress your peers and your supervisor. We'll focus on formatting and organizing your information using a wide range of Word processor tools.

  Excel: Spreadsheet Basics

  During today's lesson, we'll go over some important fundamental concepts related to spreadsheets, including spreadsheet organization, formatting, basic formulas, and data sorting. Once you discover how to create a basic budget spreadsheet, you'll see how the skills and knowledge you gain from this lesson can have a powerful impact on your ability to contribute more in the workplace.

  Excel: Formatting, Charts, and Printing

  In this lesson, we'll discuss more details about the spreadsheet, and how to provide easy-to-understand, accurate data. You'll learn how to build graphs that can graphically display numeric information so you can easily demonstrate trends, analyze past results, and predict future performance. You'll also find out how to use some advanced spreadsheet tools that can make your spreadsheets even more effective.

  Access: Database Basics

  During this lesson, we'll examine the components of a database, focusing primarily on the user interface. In your job, you might use this interface to perform a lot of different functions, including data input, data output, and data maintenance. Clerks work with databases to input information. Other employees might work with databases to filter, sort, and read information. Database-management personnel interface with databases to keep them accurate, reliable, and secure.

  PowerPoint: Creating and Editing a Presentation

  PowerPoint is an important tool for creating presentations suitable for the work environment. This powerful program has many features, but they must be used correctly or else your audience will be distracted or overloaded. In this lesson, we'll explore the best ways to create an effective presentation that incorporates the right mix of multimedia. You'll learn how to insert graphics and audio into your presentation in an effective and organized manner.

  Integrating Microsoft Office Programs

  The suite of Microsoft Office products includes Excel and Access, which are both very powerful on their own. In this lesson, you are going to learn how to actually integrate information from one program to the other. You can create data lists with either program and easily transfer the information to the other. Considering all the work we do with lists on the computer, this is a very important skill in today's work environment. Plus, you'll find out how mail merge can save you time and effort by allowing you to customize letters, labels, and more!

  Using the Internet

  In today's lesson, we're going to have fun working with the Internet. This is the greatest source of information you'll ever have access to—yet it can be confusing and overwhelming if you are not familiar with the basic Internet tools. You'll really enjoy seeing how easy it is to find information that specifically meets your needs and interests.

  Transferring and Protecting Data

  Today, we'll go over various methods for transferring information from one computer to another. We'll explore different terms used to describe the volume of information—or size of a file—and then learn how to most effectively and efficiently move that data from place to place. You'll learn about bytes, megabytes, memory sticks, and external hard drives.

  Putting Your Skills to Work

  In our final lesson, we will focus on putting all your new knowledge to work! We have three specific goals. The first is to identify ways to use your computer skills to find a new job. The second is to use those same computer skills to get a promotion within your current organization. Our third goal is to explore strategies for continued learning in order to support your ever-growing employment goals.

  
  

  What you will learn

  • Acquire the fundamental computer competencies needed to succeed in the workplace
  • Understand how to effectively use Windows 10 and Office 2016
  • Discover how to create charts, presentations, word processing documents, and more

  How you will benefit

  • Become more technology literate and indispensable to any modern organization
  • Place yourself above other candidates who do not have necessary computer knowledge and skills
  • Become more confident using technology
  • Identify ways to use your computer skills to find a new job or get a promotion at your current organization

  
  

  Dave Paquin has been teaching computer skills in the classroom for over 15 years. He holds a Master of Science in Training and Learning Technology and has extensive experience as a Human Resources manager.

  Show Description

  
  

• Introduction to Nonprofit Management
• Fee: $115.00
  Dates: 5/18/2022 - 7/9/2022

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors.
  

  Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors! In this course, a twelve-year veteran in the nonprofit management field will show you how to transform your good intentions into a professional plan of action. You'll understand the unique characteristics of nonprofit organizations while mastering the core knowledge necessary to become an effective leader in the nonprofit arena.

  In this course, you will learn skills and develop strategies that will take your organization to new heights of prosperity and productivity. You'll gain a full understanding the role of the executive director and the board of directors, special event and meeting management, public relation strategies, and how to find a position in this fascinating and rewarding field of work.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC or Mac.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  Develop the skills and strategies you need to become an integral part of the non-profit sector as you learn from a veteran of the field. This course will show you everything you need to know to transform good intentions into a professional plan of action.
  

  What Is a Nonprofit?

  In this lesson, you'll learn some basic nonprofit terminology and the purpose of a nonprofit organization. You'll understand what the product of a nonprofit is, how it differs from a for-profit business, and its economic impact on the community where it resides. You will learn why the bottom line of a nonprofit is judged differently from a for-profit business, and what this means to you as a nonprofit manager.

  Planning Documents

  In this lesson, you'll learn why it's just not enough to have an idea for change and a knack for gathering supporters. This lesson will show you how to ensure your organization's success through careful planning. You'll learn how your mission statement guides your nonprofit, what a strategic plan is, and why every nonprofit needs one.

  Structure and Leadership

  This lesson will give you a clear idea of what life is like inside a nonprofit. When you finish with this lesson, you'll feel like you've been to an open house … and found out which room is yours! You'll also learn who governs and manages the nonprofit. You'll view a turf chart, which will help you understand the entire leadership issue in a clean, concise format.

  Staffing and the Role of the Executive Director

  This lesson paints a grand picture of the nonprofit workforce. You'll learn what the executive director does and why this position is key to the overall wellbeing of a successful nonprofit. You'll learn why the executive director (ED) makes such high demands on the staff, and why the standards for quality performance are an integral part of the workplace.

  The Board of Directors

  This lesson is a fascinating study about group dynamics and the role that the board of directors plays in nonprofit governance. They are the few chosen from the many who take on the principal responsibility for fulfillment of the organization's mission and the legal accountability for its operations. Governing boards are receiving more attention than ever before, so this chapter is as timely as it is informative.

  Volunteers and Committees

  Volunteers are often referred to as the heart of a nonprofit, with committees being the backbone—one supports the other. Whatever you want to call the relationship, the fact is that a nonprofit needs both groups working in harmony to be successful. In this lesson, you'll learn how to attract and retain volunteers. You'll understand the real purpose of committees and how to make each one worth its weight in gold.

  Managing and Organizing Meetings

  In this lesson, you'll learn how to improve your meeting management skills. You'll learn about when a meeting is necessary, how to decide what type of meeting your organization needs, and how to figure out how much it actually costs to hold a meeting. This chapter is a real eye-opener that will help you put meeting planning into the right perspective.

  Membership, Benefits and Services

  This lesson will help you understand why delivering relevant benefits and services can enhance your organization's reputation by meeting or exceeding members' expectations. A strong membership program results in delighted, satisfied members, and it boosts your image as a successful manager.

  Financial Aspects

  In this lesson, you'll learn why financial management is one of the most important practices in nonprofit management. You'll understand how the budget empowers you to protect your membership, and how it actually serves as the ultimate referee in times of financial conflict.

  Special Event Management

  In this lesson, you'll explore the world of special event management. The escalation of appeals for money is leading to donor fatigue. Loyal donors are saying "enough already!" and potential donors are now examining organizations carefully to see which ones are willing to earn their support. By the end of this lesson, you'll be able to plan and execute a special event that will boost your agency's income and community awareness. You'll make your mark from the beginning and be an invaluable resource for any nonprofit you choose to work with.

  Delivering Your Message

  Every nonprofit needs to enhance its image, increase member participation, energize supporters and publicize its fundraisers through a carefully orchestrated public relations (PR) program. In this lesson, you'll look at the public relations tools and techniques that nonprofit professionals use to successfully get the word out about their organization.

  Finding Your Place in the Nonprofit Sector

  In this last lesson, you'll get into the nitty-gritty of searching for just the right nonprofit job for you. You'll learn some of the best ways to find a job in the nonprofit sector, including some tips on how to write an effective resume. You'll also learn how to prepare a personal case statement, and why the 20-second rule can make the difference between landing an interview or having your resume land in the trash bin.

  
  

  What you will learn

  • Learn the fundamentals and common challenges of nonprofit leadership
  • Gain a full understanding of the role of the executive director and the board of directors in a nonprofit organization
  • Discover the grand picture of the nonprofit workforce and get a clear picture of what nonprofits are like on the inside
  • Learn how to plan and execute a special event that will boost your agency's income and community awareness

  How you will benefit

  • Learn skills and develop strategies that will take any nonprofit organization to new heights of prosperity and productivity
  • Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors
  • Gain confidence in your ability to land work at a nonprofit organization and get closer to achieving your personal career goals

  
  

  Janet Levine has been involved with grant writing and fund raising since 1988. Prior to starting her consulting company in 2007, she was the Vice President for University Advancement at a public, urban university. Levine has been a fundraiser and administrator at a number of colleges, universities and other non-profit organizations. She holds a Master of Business Administration from Pepperdine University and a B.A. from Hofstra University.

  Show Description

  
  

• Introduction to Nonprofit Management
• Fee: $115.00
  Dates: 6/15/2022 - 8/6/2022

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors.
  

  Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors! In this course, a twelve-year veteran in the nonprofit management field will show you how to transform your good intentions into a professional plan of action. You'll understand the unique characteristics of nonprofit organizations while mastering the core knowledge necessary to become an effective leader in the nonprofit arena.

  In this course, you will learn skills and develop strategies that will take your organization to new heights of prosperity and productivity. You'll gain a full understanding the role of the executive director and the board of directors, special event and meeting management, public relation strategies, and how to find a position in this fascinating and rewarding field of work.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC or Mac.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  Develop the skills and strategies you need to become an integral part of the non-profit sector as you learn from a veteran of the field. This course will show you everything you need to know to transform good intentions into a professional plan of action.
  

  What Is a Nonprofit?

  In this lesson, you'll learn some basic nonprofit terminology and the purpose of a nonprofit organization. You'll understand what the product of a nonprofit is, how it differs from a for-profit business, and its economic impact on the community where it resides. You will learn why the bottom line of a nonprofit is judged differently from a for-profit business, and what this means to you as a nonprofit manager.

  Planning Documents

  In this lesson, you'll learn why it's just not enough to have an idea for change and a knack for gathering supporters. This lesson will show you how to ensure your organization's success through careful planning. You'll learn how your mission statement guides your nonprofit, what a strategic plan is, and why every nonprofit needs one.

  Structure and Leadership

  This lesson will give you a clear idea of what life is like inside a nonprofit. When you finish with this lesson, you'll feel like you've been to an open house … and found out which room is yours! You'll also learn who governs and manages the nonprofit. You'll view a turf chart, which will help you understand the entire leadership issue in a clean, concise format.

  Staffing and the Role of the Executive Director

  This lesson paints a grand picture of the nonprofit workforce. You'll learn what the executive director does and why this position is key to the overall wellbeing of a successful nonprofit. You'll learn why the executive director (ED) makes such high demands on the staff, and why the standards for quality performance are an integral part of the workplace.

  The Board of Directors

  This lesson is a fascinating study about group dynamics and the role that the board of directors plays in nonprofit governance. They are the few chosen from the many who take on the principal responsibility for fulfillment of the organization's mission and the legal accountability for its operations. Governing boards are receiving more attention than ever before, so this chapter is as timely as it is informative.

  Volunteers and Committees

  Volunteers are often referred to as the heart of a nonprofit, with committees being the backbone—one supports the other. Whatever you want to call the relationship, the fact is that a nonprofit needs both groups working in harmony to be successful. In this lesson, you'll learn how to attract and retain volunteers. You'll understand the real purpose of committees and how to make each one worth its weight in gold.

  Managing and Organizing Meetings

  In this lesson, you'll learn how to improve your meeting management skills. You'll learn about when a meeting is necessary, how to decide what type of meeting your organization needs, and how to figure out how much it actually costs to hold a meeting. This chapter is a real eye-opener that will help you put meeting planning into the right perspective.

  Membership, Benefits and Services

  This lesson will help you understand why delivering relevant benefits and services can enhance your organization's reputation by meeting or exceeding members' expectations. A strong membership program results in delighted, satisfied members, and it boosts your image as a successful manager.

  Financial Aspects

  In this lesson, you'll learn why financial management is one of the most important practices in nonprofit management. You'll understand how the budget empowers you to protect your membership, and how it actually serves as the ultimate referee in times of financial conflict.

  Special Event Management

  In this lesson, you'll explore the world of special event management. The escalation of appeals for money is leading to donor fatigue. Loyal donors are saying "enough already!" and potential donors are now examining organizations carefully to see which ones are willing to earn their support. By the end of this lesson, you'll be able to plan and execute a special event that will boost your agency's income and community awareness. You'll make your mark from the beginning and be an invaluable resource for any nonprofit you choose to work with.

  Delivering Your Message

  Every nonprofit needs to enhance its image, increase member participation, energize supporters and publicize its fundraisers through a carefully orchestrated public relations (PR) program. In this lesson, you'll look at the public relations tools and techniques that nonprofit professionals use to successfully get the word out about their organization.

  Finding Your Place in the Nonprofit Sector

  In this last lesson, you'll get into the nitty-gritty of searching for just the right nonprofit job for you. You'll learn some of the best ways to find a job in the nonprofit sector, including some tips on how to write an effective resume. You'll also learn how to prepare a personal case statement, and why the 20-second rule can make the difference between landing an interview or having your resume land in the trash bin.

  
  

  What you will learn

  • Learn the fundamentals and common challenges of nonprofit leadership
  • Gain a full understanding of the role of the executive director and the board of directors in a nonprofit organization
  • Discover the grand picture of the nonprofit workforce and get a clear picture of what nonprofits are like on the inside
  • Learn how to plan and execute a special event that will boost your agency's income and community awareness

  How you will benefit

  • Learn skills and develop strategies that will take any nonprofit organization to new heights of prosperity and productivity
  • Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors
  • Gain confidence in your ability to land work at a nonprofit organization and get closer to achieving your personal career goals

  
  

  Janet Levine has been involved with grant writing and fund raising since 1988. Prior to starting her consulting company in 2007, she was the Vice President for University Advancement at a public, urban university. Levine has been a fundraiser and administrator at a number of colleges, universities and other non-profit organizations. She holds a Master of Business Administration from Pepperdine University and a B.A. from Hofstra University.

  Show Description