Small Business   

Turn workplace conflict into productive conversations. Learn practical tools to navigate tough situations, communicate effectively, resolve disagreements, and build stronger working relationships.

Discover why some meetings fail and learn proven techniques for making meetings more productive. Gain tips related to the four essentials of productive meetings: planning, participating, presenting and producing. Other topics include meeting formats and when to vary them, responding to conflict in a meeting and meeting follow-through. A key component of this course is utilizing effective communication strategies before, during and after your meetings. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Want more creative, motivated employees who are eager to work hard and satisfy both internal and external customers? Good leaders empower their employees to feel confident, valued, and motivated. In this course discover what motivates people, how to resuscitate motivation and how personality affects motivation. You will also learn how to give clear and motivating directions, set realistic and achievable standards, and provide effective feedback, praising good results and correcting unsatisfactory performance. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Creative problem-solving and effective decision-making skills are essential in today's workplace. Through the use of real-life case studies, you will discover four primary problem-solving tools, learn a format for group problem-solving, methods for effective decision-making and techniques to minimize conflict and dissension. This course concludes with an interactive problem-solving group exercise. Concepts taught in this course can be applied to all facets of life. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Your Project Management Plan is approved and accepted. What's next? This course shares best practices for implementing and controlling the project to success. Learn how to manage quality, develop and manage a project team, effectively communicate, manage risk and engage stakeholders. Key tools and techniques and valuable tips will be introduced, shared and applied - all to ensure that your project is successful. TEXTBOOKS (available through Amazon): Required--The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642; Recommended--Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816. This course is a partnership with Green River Community College.

It is said, "If you fail to plan, you plan to fail." Discover the 24 key planning processes needed to plan and implement a successful project, and learn the order in which they should occur. Identify the key tools and techniques to effectively plan for scope, schedule, cost, quality, human resources, communications, risk, procurements and stakeholder management. This course keys on both predictive (Waterfall) and adaptive (Agile) planning techniques. TEXTBOOKS (available through Amazon): Required--The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642; Recommended--Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816. This course is a partnership with Green River Community College.

Learn how to give clear, constructive feedback, set healthy boundaries, and have the conversations that matter. This interactive session builds practical skills in active listening, empathy, and direct communication, helping you strengthen workplace relationships, build trust, and create better outcomes.

Instructor: Janell Payne

Time is a valuable resource that can be costly to a company when wasted. In this course you will develop communication strategies to minimize time loss, evaluate personal and organizational time-wasters, learn to establish meaningful priorities and determine ways to deal with disruptions and unanticipated drains on time. Additional topics include schedule planning, prioritizing, delegation, and large project completion. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Learn the basics of double-entry bookkeeping, as well as how to analyze and record financial transactions. You will get hands-on experience with handling accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities.

To REGISTER click this link: More Details and Registration Here

Explore the world of corporate accounting and increase your financial know-how while gaining in-demand skills. This course will provide you with a solid understanding of recording and analyzing plant assets, depreciation, interest, dividends, revenue and other important corporate money matters.

To REGISTER click this link: More Details and Registration Here

This course is designed to provide the fundamental computer competencies you need to survive and prosper in today's fast-changing workplace. You will learn how to implement the powers of modern office software to work faster and more efficiently. This course will also focus on practical applications for software most common to the workplace. By the time you finish, you will have learned why employers consider technological literacy so critical to the success of any organization.

To REGISTER click this link: More Details and Registration Here

Manage the financial aspects of your small business quickly and efficiently using QuickBooks Online. This course will give you hands-on experience recording income and expenses; entering checks and credit card payments; tracking your payables, inventory, and receivables; and much more.

To REGISTER click this link: More Details and Registration Here