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Do you have an aging parent or partner with declining health? Explore the complex issues you may encounter when assisting the elderly. Learn the key legal issues and documents relevant to elder care, the differences in medical insurance, the different types of housing/medical assistance available to the elderly, and the potential role of hospice or palliative care.

Syllabus

Build confidence using computers in this beginner-friendly, bilingual (English/Spanish) class. Learn essential skills like navigating your device, using email, browsing the internet, and creating simple documents.

Syllabus

Turn workplace conflict into productive conversations. Learn practical tools to navigate tough situations, communicate effectively, resolve disagreements, and build stronger working relationships.

Meet the Washington State DSHS Adult Family Home Administrator education requirement for Adult Family Home business owners (provider) to become licensed as an Adult Family Home (AFH) provider or to be employed as a resident manager. Learn the concepts and principles of adult home management. Examine the roles and responsibilities of a licensed provider, the licensing process, business operations of the home, staff management, resident care issues, and resident rights. Students will be assessed on their proficiency prior to the start of class in English, reading, writing, and math. You must have a 6th grade level (ABE 3) in English and a 4th grade Level (ABE 2) in math. Basic computer skills are also required including accessing the internet, MS Word and MS Excel.

 

Meet the Washington State DSHS Adult Family Home Administrator education requirement for Adult Family Home business owners (provider) to become licensed as an Adult Family Home (AFH) provider or to be employed as a resident manager. Learn the concepts and principles of adult home management. Examine the roles and responsibilities of a licensed provider, the licensing process, business operations of the home, staff management, resident care issues, and resident rights. Students will be assessed on their proficiency prior to the start of class in English, reading, writing, and math. You must have a 6th grade level (ABE 3) in English and a 4th grade Level (ABE 2) in math. Basic computer skills are also required including accessing the internet, MS Word and MS Excel.

 

Discover why some meetings fail and learn proven techniques for making meetings more productive. Gain tips related to the four essentials of productive meetings: planning, participating, presenting and producing. Other topics include meeting formats and when to vary them, responding to conflict in a meeting and meeting follow-through. A key component of this course is utilizing effective communication strategies before, during and after your meetings. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Learn basic first aid for medical emergencies. Adult, Child, and Infant CPR and AED (Automated External Defibrillator) training methods are covered. Discuss illness, injury and many environmental and emotional considerations. Proper technique for choking emergencies is included. Upon completion, students will receive a two-year Certification Card that follows the American Heart Association guidelines.

Learn basic first aid for medical emergencies. Adult, Child, and Infant CPR and AED (Automated External Defibrillator) training methods are covered. Discuss illness, injury and many environmental and emotional considerations. Proper technique for choking emergencies is included. Upon completion, students will receive a two-year Certification Card that follows the American Heart Association guidelines.

Want more creative, motivated employees who are eager to work hard and satisfy both internal and external customers? Good leaders empower their employees to feel confident, valued, and motivated. In this course discover what motivates people, how to resuscitate motivation and how personality affects motivation. You will also learn how to give clear and motivating directions, set realistic and achievable standards, and provide effective feedback, praising good results and correcting unsatisfactory performance. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Creative problem-solving and effective decision-making skills are essential in today's workplace. Through the use of real-life case studies, you will discover four primary problem-solving tools, learn a format for group problem-solving, methods for effective decision-making and techniques to minimize conflict and dissension. This course concludes with an interactive problem-solving group exercise. Concepts taught in this course can be applied to all facets of life. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Your Project Management Plan is approved and accepted. What's next? This course shares best practices for implementing and controlling the project to success. Learn how to manage quality, develop and manage a project team, effectively communicate, manage risk and engage stakeholders. Key tools and techniques and valuable tips will be introduced, shared and applied - all to ensure that your project is successful. TEXTBOOKS (available through Amazon): Required--The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642; Recommended--Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816. This course is a partnership with Green River Community College.

It is said, "If you fail to plan, you plan to fail." Discover the 24 key planning processes needed to plan and implement a successful project, and learn the order in which they should occur. Identify the key tools and techniques to effectively plan for scope, schedule, cost, quality, human resources, communications, risk, procurements and stakeholder management. This course keys on both predictive (Waterfall) and adaptive (Agile) planning techniques. TEXTBOOKS (available through Amazon): Required--The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642; Recommended--Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816. This course is a partnership with Green River Community College.

Learn how to give clear, constructive feedback, set healthy boundaries, and have the conversations that matter. This interactive session builds practical skills in active listening, empathy, and direct communication, helping you strengthen workplace relationships, build trust, and create better outcomes.

Instructor: Janell Payne

Time is a valuable resource that can be costly to a company when wasted. In this course you will develop communication strategies to minimize time loss, evaluate personal and organizational time-wasters, learn to establish meaningful priorities and determine ways to deal with disruptions and unanticipated drains on time. Additional topics include schedule planning, prioritizing, delegation, and large project completion. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

A to Z Grant Writing will take you through the planning process for documenting the need for funding in a Theory of Change Grant Project Planning Worksheet. Every lesson is one step closer to having 100% of the information you'll need to write a highly competitive grant proposal. Additional features include six teachable moments videos and six choose your own adventure branching scenarios to fuel your creative thinking processes.

To REGISTER click this link: More Details and Registration Here

Learn the basics of double-entry bookkeeping, as well as how to analyze and record financial transactions. You will get hands-on experience with handling accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities.

To REGISTER click this link: More Details and Registration Here

Explore the world of corporate accounting and increase your financial know-how while gaining in-demand skills. This course will provide you with a solid understanding of recording and analyzing plant assets, depreciation, interest, dividends, revenue and other important corporate money matters.

To REGISTER click this link: More Details and Registration Here

This course is designed to provide the fundamental computer competencies you need to survive and prosper in today's fast-changing workplace. You will learn how to implement the powers of modern office software to work faster and more efficiently. This course will also focus on practical applications for software most common to the workplace. By the time you finish, you will have learned why employers consider technological literacy so critical to the success of any organization.

To REGISTER click this link: More Details and Registration Here

This course will introduce you to various forms of artificial intelligence (AI) and how we interact with AI as consumers in applications like chatbots and recommendation engines. You'll see how AI provides analytics in business and consider industries that may be transformed or even disrupted by AI implementations. You'll go under the hood to see how computers can "learn" using artificial neural networks and various forms of machine learning. You will review AI applications such as natural language processing, forecasting, and robotics. You'll also learn about the AI development process and how AI will affect the workforce. Finally, you'll consider some of the ethical factors in AI deployment.

To REGISTER click this link: More Details and Registration Here

Manage the financial aspects of your small business quickly and efficiently using QuickBooks Online. This course will give you hands-on experience recording income and expenses; entering checks and credit card payments; tracking your payables, inventory, and receivables; and much more.

To REGISTER click this link: More Details and Registration Here

In this online class you will transform your resume into a powerful tool that will get you interviews. Learn different resume formats and the advantages and disadvantages of each. This course includes the use of online resumes and is invaluable for anyone who wants to create their own resume, or learn how to write resumes.

 

To REGISTER click this link: More Details and Registration Here