Certificate Programs   

Compensation and benefit programs are key factors in attracting and retaining the right talent for your organization. They are also one of the highest costs of doing business and offer an opportunity for HR to make a valuable contribution to the organization's bottom line. Learn about the different types of compensation systems, compliance with the FLSA and other employment laws, how to determine exempt verses non-exempt status and various benefits as part of a total compensation package. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 8 class series required to achieve the HR Generalist Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Learn how to capitalize on your personal leadership style to achieve workplace goals. In this course you will identify your leadership through personal assessment; learn the difference between leadership and management; recognize the "being" and "doing" of leadership; and develop the innate motivating techniques that transform employee attitudes and enhance cooperation and teamwork. Other topics include understanding the leadership management balance and SMART goal development. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Meet the Washington State DSHS Adult Family Home Administrator education requirement for Adult Family Home business owners (provider) to become licensed as an Adult Family Home (AFH) provider or to be employed as a resident manager. Learn the concepts and principles of adult home management. Examine the roles and responsibilities of a licensed provider, the licensing process, business operations of the home, staff management, resident care issues, and resident rights. Students will be assessed on their proficiency prior to the start of class in English, reading, writing, and math. You must have a 6th grade level (ABE 3) in English and a 4th grade Level (ABE 2) in math. Basic computer skills are also required including accessing the internet, MS Word and MS Excel.

 

Meet the Washington State DSHS Adult Family Home Administrator education requirement for Adult Family Home business owners (provider) to become licensed as an Adult Family Home (AFH) provider or to be employed as a resident manager. Learn the concepts and principles of adult home management. Examine the roles and responsibilities of a licensed provider, the licensing process, business operations of the home, staff management, resident care issues, and resident rights. Students will be assessed on their proficiency prior to the start of class in English, reading, writing, and math. You must have a 6th grade level (ABE 3) in English and a 4th grade Level (ABE 2) in math. Basic computer skills are also required including accessing the internet, MS Word and MS Excel.

 

Specialty training for professionals working in long-term care settings (Adult Family Homes and Assisted Living) with people experiencing dementia. This DSHS-approved certification curriculum will enable students to explore the different types of dementias. You will learn communication techniques, behavioral interventions, deal with hallucinations, delusions, medications, and understand approaches in care as you assist folks with their activities of daily living (ADLs). This training applies to providers, resident managers, and caregivers.

Specialty training for professionals working, in long-term care settings (Adult Family Homes and Assisted Livings) with people experiencing mental disorders. This DSHS-approved certification curriculum will enable students to obtain an introduction to the most common psychiatric disorders recognized in the populations served. You will review condition symptoms, treatment options, care giving considerations, communication skills, multicultural considerations, resident struggles, medications and caregiver self care. This training applies to providers, resident managers and caregivers.

Employee and labor relations is a broad topic that includes performance management, disciplinary action, employee rights and dealing with various employee issues and complaints. If an organization is unionized, it also includes labor contract negotiation and administration and resolving grievances. In this course discover strategies for driving high performance while maintaining a respectful working environment. You will also learn how to manage the termination process to reduce the likelihood of a legal claim. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 8 class series required to achieve the HR Generalist Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Legal compliance is a critical task for Human Resources. Learn the basics of the federal and state employment laws that HR Generalists most often deal with, including Title VII, ADA, ADEA, FLSA, FMLA, OSHA and more. You will also identify the steps HR Generalists can take to keep themselves and their organizations out of trouble. Other topics include identifying and preventing sexual harassment and the difference between compliance and risk management approaches to employment laws. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 8 class series required to achieve the HR Generalist Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Discover why some meetings fail and learn proven techniques for making meetings more productive. Gain tips related to the four essentials of productive meetings: planning, participating, presenting and producing. Other topics include meeting formats and when to vary them, responding to conflict in a meeting and meeting follow-through. A key component of this course is utilizing effective communication strategies before, during and after your meetings. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

OSHA and other laws require an employer to provide a safe and healthy working environment for their employees. In this course you will review both general and specific requirements and best practices for ensuring a safe and healthy workplace. You will also learn about the roles of OSHA and WISHA, how to manage L&I claims and gain tips on preparing for and dealing with violence in the workplace. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 8 class series required to achieve the HR Generalist Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

The evolution of technology has changed the way that HR manages many of its functions, including payroll. In this course you will learn the basics of the payroll process, how using HR technology can save time and money for your organization and the growing demand and importance of HR metrics. You will also discover state and federal recordkeeping requirements, what to keep in a personnel file and important HR technology terminology. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 8 class series required to achieve the HR Generalist Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Join us for a free information session, where our Human Resource Instructing team will discuss the HR industry, the HR profession, and Green River's revised Human Resource Certificate Program. Registration required

In this introductory course discover how HR functions within an organization, and learn about the specific role of the HR Generalist. Identify the typical duties HR Generalists are responsible for and how they can have a positive influence on an organization. You will also evaluate common scenarios HR professionals deal with and define the characteristics of successful HR Generalists. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 8 class series required to achieve the HR Generalist Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Develop your leadership, communication, motivation, and problem-solving skills with the Supervision Certificate. Through a series of six courses, you will acquire the interpersonal skills needed to interact successfully in a supervisory role. Topics include turning negative situations into positive outcomes; identifying your leadership traits through personal assessment; leading effective meetings; providing feedback; establishing priorities; problem-solving techniques, and more! Earn the certificate by taking the courses individually or register for the series and save. Series includes (36 total hours): Working With Difficult People, Developing Your Leadership Style, Getting The Most From Your Meetings, Motivating For Success, Working Smarter, Problem Solving And Decision-Making Strategies. Program Completion: To receive the Supervision Certificate, you must attend 80 percent of the entire certificate program (calculated by total number of sessions.) This course is offered in partnership with Green River College.

Course Information

Want more creative, motivated employees who are eager to work hard and satisfy both internal and external customers? Good leaders empower their employees to feel confident, valued, and motivated. In this course discover what motivates people, how to resuscitate motivation and how personality affects motivation. You will also learn how to give clear and motivating directions, set realistic and achievable standards, and provide effective feedback, praising good results and correcting unsatisfactory performance. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Advanced Research, Writing and Trial Preparation Take your paralegal skills to the next level as you perform more advanced tasks. You will analyze a criminal case for appealable errors, conduct research utilizing LexisNexis and apply your findings as you write a (faux) appeal brief to the WA State Supreme Court. Other topics: learn how to Shepardize cases, move through motion practice, track pleading indexes, witnesses, depositions, etc., locate and decipher court rules and prepare for trial. Prerequisite: Paralegal Certificate Part 2: Research, Investigation and Discovery.

Creative problem-solving and effective decision-making skills are essential in today's workplace. Through the use of real-life case studies, you will discover four primary problem-solving tools, learn a format for group problem-solving, methods for effective decision-making and techniques to minimize conflict and dissension. This course concludes with an interactive problem-solving group exercise. Concepts taught in this course can be applied to all facets of life. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Join this *FREE* information session to learn more about the online Project Management Certificate program. This program is offered in partnership with Green River Community College.

The Project Management Certificate is designed for working professionals who are either starting out or moving up as project managers. Courses are taught with a practical approach that equips participants with the skills and knowledge that can be applied immediately to the workplace. The Project Management Certificate consists of seven required courses totaling 108 hours of course work. Most people are able to complete the Certificate in two quarters. You may register for the courses individually, or you can save money by registering for a series of courses. This program is a partnership with Green River Community College. This program is offered in partnership with Green River Community College.

Recruiting and selecting the best employees for your organization is one of the most important things you will do as an HR Generalist. Topics for this course include creating a job description, strategies for finding candidates, interviewing and selection techniques for determining the best candidate for the job, and keeping the hiring process fair and legal This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 8 class series required to achieve the HR Generalist Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Training and developing staff is an important function in the HR Generalist's role. In this course you will identify how and why adults learn and discover tips for keeping employees engaged and interested in the learning process. Other topics include performing a needs assessment, selecting the appropriate intervention to meet the identified need and talent development strategies including succession planning. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 8 class series required to achieve the HR Generalist Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Time is a valuable resource that can be costly to a company when wasted. In this course you will develop communication strategies to minimize time loss, evaluate personal and organizational time-wasters, learn to establish meaningful priorities and determine ways to deal with disruptions and unanticipated drains on time. Additional topics include schedule planning, prioritizing, delegation, and large project completion. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

We all encounter difficult people. Whether you are a supervisor, a customer service professional, or you have a challenging coworker, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult; types of difficult people; tools and techniques for resolving issues; coping strategies for the effects of difficult people; conflict management strategies; and practical application. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.