Leadership   

Turn workplace conflict into productive conversations. Learn practical tools to navigate tough situations, communicate effectively, resolve disagreements, and build stronger working relationships.

Discover why some meetings fail and learn proven techniques for making meetings more productive. Gain tips related to the four essentials of productive meetings: planning, participating, presenting and producing. Other topics include meeting formats and when to vary them, responding to conflict in a meeting and meeting follow-through. A key component of this course is utilizing effective communication strategies before, during and after your meetings. This course is offered in partnership with Green River College.

This class may be taken individually or as part of the 6 class series required to achieve the Leadership and Supervision Certificate.
More information on the on the other classes in the series can be found on the non-credit Certificate Program page.

Develop your leadership, communication, motivation, and problem-solving skills with the Supervision Certificate. Through a series of six courses, you will acquire the interpersonal skills needed to interact successfully in a supervisory role. Topics include turning negative situations into positive outcomes; identifying your leadership traits through personal assessment; leading effective meetings; providing feedback; establishing priorities; problem-solving techniques, and more! Earn the certificate by taking the courses individually or register for the series and save. Series includes (36 total hours): Working With Difficult People, Developing Your Leadership Style, Getting The Most From Your Meetings, Motivating For Success, Working Smarter, Problem Solving And Decision-Making Strategies. Program Completion: To receive the Supervision Certificate, you must attend 80 percent of the entire certificate program (calculated by total number of sessions.) This course is offered in partnership with Green River College.

Course Information

Learn how to give clear, constructive feedback, set healthy boundaries, and have the conversations that matter. This interactive session builds practical skills in active listening, empathy, and direct communication, helping you strengthen workplace relationships, build trust, and create better outcomes.

Instructor: Janell Payne