Medical Office Management   

Welcome to the Medical Office Manager Career Academy. This comprehensive program is designed to equip you with the skills, tools, and knowledge necessary to excel in a medical office management role. Whether you're starting your career or looking to enhance your existing skills, this course offers a structured path to professional success.

Throughout this program, you'll learn key medical office management principles, effective patient support techniques, problem-solving strategies, and more. The course also covers essential topics like managing patient expectations, ensuring regulatory compliance, and using technology to streamline administrative processes. The Medical Office Manager Career Academy includes the Johns Hopkins Medical Office Manager Professional Certificate and 4 Guided Projects:

• Business Analysis & Process Management

• Getting Started with Microsoft Excel

• Using Basic Formulas and Functions in Microsoft Excel

• Introduction to Project Management

The course combines video lectures, interactive labs, and real-world projects to ensure you not only learn but apply your knowledge effectively. With guided assessments and feedback, you will build a robust portfolio that showcases your skills to potential employers.

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The Johns Hopkins Medical Office Manager Professional Certificate prepares you for an entry-level role as a Medical Office Manager, responsible for overseeing staff, managing patient records, billing, coding, and ensuring compliance in healthcare practices. This career is ideal for those seeking to make an impact in healthcare administration, offering growth opportunities and the chance to improve patient care and office efficiency.

This program is perfect for aspiring healthcare administrators, current medical workers aiming for management, career switchers, or entry-level job seekers. Through six comprehensive courses, you will master key areas such as healthcare management, human resources, quality and safety, EHRs, and revenue cycle management.

Johns Hopkins, a globally recognized leader in medical education, provides expert-led training with practical, real-world scenarios. Unlike other programs, this certificate blends rigorous academics with hands-on skills, offering a competitive edge.

You’ll learn the latest skills and tools used by medical office managers including mastering ambulatory care, human resource management, data and EHR use, and revenue cycle billing. Prerequisites include basic knowledge of medical terminology and office software. 

This program equips you with the confidence and expertise to succeed in managing a healthcare practice.

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This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems.

By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution.

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By the end of this project, you will learn how to create an Excel Spreadsheet by using a free version of Microsoft Office Excel. Excel is a spreadsheet that works like a database. It consists of individual cells that can be used to build functions, formulas, tables, and graphs that easily organize and analyze large amounts of information and data. Excel is organized into rows (represented by numbers) and columns (represented by letters) that contain your information. This format allows you to present large amounts of information and data in a concise and easy to follow format. Microsoft Excel is the most widely used software within the business community. Whether it is bankers or accountants or business analysts or marketing professionals or scientists or entrepreneurs, almost all professionals use Excel on a consistent basis. You will learn what an Excel Spreadsheet is, why we use it and the most important keyboard shortcuts, functions, and basic formulas.

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Have you started using spreadsheets like Excel and want to learn how to write formulas and functions to perform simple data analysis? In this project, you will learn about the general format for writing formulas and functions in Excel to perform analysis on the sales data from a sample company. In this analysis, you will calculate total sums of profits, you will learn how to use functions to analyze the popularity of the items sold and you will also learn how to calculate averages and percentages of monthly profits. Throughout the project, you will work through some examples that will show you how to apply the formulas and functions you have learned.

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This course is designed to give you the fundamentals of Project Management. You will learn the basic principles of Project Management by managing a fundraising event for your local farmers market. You will designate responsible team members to help you, build a timeline and see the different ways that you can manage the project. Together, we will walk through not only the documentation, but also the theories and reasoning behind each task. You will learn how to look at a large project and break it down into manageable pieces and then how to build an action plan so that you hit your deadlines with your team.

By the end of the course, you will have created a Project Scope document, Stakeholder Responsibility Matrix, sequenced a task list, added task owners, and a explored several popular project views using Project Management software. You will be ready to tackle a project on your own or will be equipped to take a higher-level course in Project Management.

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