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Course Catalog > Care Excellence for Hospitals

Crisis Intervention and Management Course   

Hospital care managers must be experts at addressing crisis situations, ranging from those that involve specific patients and families, to large-scale emergencies and crisis scenarios common in healthcare environments. This course delivers effective approaches for defusing and managing high-stress situations between patients and providers, or between team members. It also provides clear interventions and communication strategies that care managers can employ during natural disasters and other emergencies.

  • Crisis Intervention and Management Course
  • Fee: $168.00
    CE Hours: 6
    Dates: Self-Paced
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