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Course Catalog > Care Excellence for Hospitals

Relationship Building Across Settings Course   

Collaborative and respectful working relationships optimize teamwork, improve healthcare delivery, and enhance patient outcomes and satisfaction. This course examines the importance of collaboration and effective communication within multidisciplinary teams, and delivers strategies for assessing, improving, measuring and sustaining patient engagement. It also explores how care managers can use active listening, clarifying messaging and other effective communication techniques to engage patients and other providers.

 
  • Relationship Building Across Settings Course
  • Fee: $336.00
    CE Hours: 12
    Dates: Self-Paced
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