Care managers and care coordinators play an important role in ensuring that patients and/or health plan members get the right care. This course will help you develop a deeper understanding of palliative care and learn about evidence-based therapeutic approaches, determining who qualifies, and effectively communicating options with clients. Developed in conjunction with the Coalition for Compassionate Care of California, this course was created by certified palliative care case managers and tested by some of America’s leading health plans.