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Face to Face Vs. Telephonic Care Management   

Care managers can serve a variety of roles as educators, coordinators, clinicians, quality managers, negotiator,s and advocates. Depending on the work environment care managers may be called upon to serve clients telephonically or face to face. This module explores the benefits and barriers involved in both types of service delivery as well as the technology that facilitates case management in all settings.

  • Face to Face Vs. Telephonic Care Management
  • Fee: $70.00
    CE Hours: 2
     Show Description


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