Relationships with clients, team members, and partners are at the heart of care management. This four-module course teaches care managers how to succeed as part of an interdisciplinary care team. The Relationship Building online course includes two modules that focus on building strong and effective relationships with clients including the important skills needed to engage and activate them. The course also features a model on identifying and building relationships with community partners to create a strong and multifaceted network to meet each member’s holistic needs.
