Your volunteers can be a crucial part of your organization, so keep them coming back! Manage your volunteers with tips and tools from established non-profit leaders. Prerequisite: Non-Profit Overview.
Required text: Connors, ed. The Volunteer Management Handbook, 2nd ed., Wiley & Sons. ISBN: 978-0470604533.
- Legal factors
- Administrative how-to's
- Motivating for high performance
- Giving constructive feedback
- Managing conflict