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Course Catalog > Certificate Programs > Non-Profit Management Certificate Program > Non-Profit Management Required Classes

Volunteer Management    NEW!

Your volunteers can be a crucial part of your organization, so keep them coming back! Manage your volunteers with tips and tools from established non-profit leaders. Prerequisite: Non-Profit Overview.

Topics include:

  • Recruiting
  • Legal factors
  • Administrative how-to's
  • Motivating for high performance
  • Giving constructive feedback
  • Managing conflict
Required text: Connors, ed. The Volunteer Management Handbook, 2nd ed., Wiley & Sons. ISBN: 978-0470604533.

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