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Course Catalog > Certificate Programs > High Performance Management Certificate Program > High Performance Management Elective Classes

Supervisor-Team Lead Training   

For new or experienced managers! Learn practical skills, techniques, and best practices that you can apply immediately on the job.

Topics Include:

  • Qualities of successful leaders
  • Active listening
  • Motivating employees
  • Mistakes that feed negative behaviors
  • Delegating work
  • Performance feedback
  • Building effective teams
  • Goal-setting
  • Dealing with challenging behaviors
  • Communication styles

 

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