|Managing Employee Performance (1.2 CEUs)
Drive high performance by supporting and motivating employees to do their best work. Discover how to develop and administer a performance management system, manage complaints and conflicts, implement progressive discipline, and navigate the termination process while protecting employee rights. Prerequisite: Human Resources Essentials.
Required text: Robert L. Mathis and John H. Jackson, Human Resource Management, Publisher: South Western College Publishing; 14th Edition ISBN: 978-1-133-95310-4 or 15th Edition ISBN: 978-1305500709.