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Course Catalog > Certificate Programs > High Performance Management Certificate Program > High Performance Management Elective Classes

Root Cause Analysis and Investigation   

Organizations often focus on symptoms of problems rather than seeking out the true root causes. Identification of the root causes of problems allows companies to correctly and quickly address the primary drivers of problems, and avoid having to address the same problem repeatedly. Learn the foundational tools required in any process improvement approach.

"The most valuable aspect of the class was an instructor who is knowledgeable, with real-world experience, and an articulate communicator." – Denise T.


Root Cause Analysis and Investigation Item: 9897

6:00 PM - 9:00 PM
Sessions: 2 Tu Th
2/3/2022 - 2/8/2022

Class meets online 2/3 and 2/8 (T/Th) from 6pm-9pm.

Class registration opens December 13, 2021 for this section.


Everett Community College
2000 Tower Street
Everett, WA 98201
425-388-9100 - Need TTY?

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