Healthcare   

This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers. You will also learn how developing and implementing a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy.

Register for this course here: https://www.ed2go.com/frontrange/online-courses/customer-service-training/

Are you a health care professional or considering a career in the health care industry, or do you provide services to a health care organization? If the answer to any of these questions is yes, then it is mandatory that you understand the compliance requirements of HIPAA, and subsequent rules and laws that affect HIPAA. These laws require all health care professionals to take careful steps to protect sensitive health information. In this course you will examine the compliance process. You will focus specifically on the Administrative Simplification portion of HIPAA. This course will give real world examples to explain the Privacy rule. You will examine what is meant by covered entities, business associates, and many other relationships within the health care industry impacted by HIPAA. You will understand how computers fit into the Security Rule and examine many types of safeguards, which are crucial components of the Security Rule. You will also learn about the Office for Civil Rights, HIPAA's watchdog organization.

Register for this course here: https://www.ed2go.com/frontrange/online-courses/hipaa-compliance/

ICD-10 is an upgraded diagnostic and procedural medical coding system that, by law, must be implemented throughout the healthcare industry. This new coding system is radically different from the version currently in use, so it's important to start preparing for and implementing the massive changes to the existing coding system. This online course offers you comprehensive, robust training in diagnostic and procedural coding, using the ICD-10-CM (diagnostic) and ICD-10-PCS (procedural) coding manuals.

This training includes detailed instructions for using the coding manuals, understanding the coding guidelines, and accurately applying the ICD-10 coding steps. There are more than 40 quizzes and exams for diagnoses and procedures by body system to test your knowledge and understanding. In addition, you will find information on the impact of the coding changes on medical coders, healthcare staff, physicians, software systems, documentation, and information technology.

Register for this course here: https://careertraining.frontrange.edu/training-programs/icd10-medical-coding/

This course will help prepare you for jobs related to health care by teaching you the language of medicine, including an overview of how the different organ systems function, information about many different medical disorders, and information about diagnostic and treatment procedures. As a result, this course will help prepare you for related college courses and for certification or admissions exams that expect you to have an understanding of medical terminology. For example, this course will help prepare you for the certification exam for medical coders and for the HESI exam which is often required for admission into nursing schools.

Register for this course here: https://www.ed2go.com/frontrange/online-courses/medical-vocabulary-class/

This series is designed to give healthcare professionals the skills and confidence needed to communicate with Spanish-speaking patients. Start by gaining a strong foundation in the Spanish language that you will be able to build upon in the future. You will learn basic and more advanced medical Spanish vocabulary to help you provide better care for patients and their families.

Register for this course here: https://www.ed2go.com/frontrange/online-courses/medical-spanish-course/