Critical thinking is one of the most valued skills in today’s workplace. Employers need employees who can analyze situations, gather the facts, generate creative solutions, use good judgement and turn mistakes into new opportunities. Through problem-solving exercises, you will learn how to ask the right questions to gather pertinent facts; develop methods to evaluate potential solutions; utilize the Rational Linear and Intuitive decision-making models; and develop procedures to evaluate successful resolution of issues.

For more information, please refer to our course outline.

This is the final course in the Workplace Excellence Certificate (7 Class Series).